Account Director

The Midnight Club; Greater London; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established creative studio is seeking a dynamic Account Director to shape client perceptions and drive service excellence. In this pivotal role, you'll manage campaigns and projects, lead a talented team, and build lasting relationships with clients. Your keen insight into client needs will help refine our commercial relationships and ensure the highest standards of service. This is a fantastic opportunity to bring your energy and personality to a vibrant team, where your contributions will directly impact the success of ambitious brands. If you're passionate about creativity and client engagement, this role is designed for you.

Benefits

Xmas office closure

Company healthcare

24/7 confidential assistance programme

Hybrid working scheme

Mentoring programme

Access to training courses

Qualifications

• 5+ years in Account Director or Senior Account Management roles.
• Strong client presentation and relationship-building skills.

Responsibilities

• Manage campaigns and projects from concept to consumer.
• Lead and coordinate account teams and ensure service standards.

Skills

Client Relationship Management

Presentation Skills

Project Management

Team Leadership

Financial Tracking

Attention to Detail

Education

Bachelor's Degree in Business or related field

Tools

Google Suite

Microsoft Office

Keynote

Job description

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The Midnight Club provided pay range

This range is provided by The Midnight Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Head of People & Talent at The Midnight Club | Career Coach & Future of Work Speaker

ABOUT THE MIDNIGHT CLUB

The Midnight Club is a 360 creative studio.

A united group of creators, makers and entrepreneurs - specialising in original, progressive solutions for the world's most ambitious and adventurous brands.

We're called a Club for a reason.

Through a rich understanding of the landscape and environments around us, we build concepts and stories which impact culture, make a difference and drive action. We show up with energy and personality, building magnetic campaigns with a human touch.

THE ROLE

The Account Director position holds a critical influence in defining client perception of the agency - how our partners think and talk about us, how likely they are to recommend and remain with us long term. The AD drives the day-to-day heartbeat of our service, supporting both the health and performance of our internal disciplines as well as the stability and satisfaction of clients, in tandem.

The role also demands a keen eye for the progression and prosperity of our commercial relationships - staying wired into the thoughts and feelings of clients, partners and even suppliers - spotting opportunities and recommending means of refinement to the business.

You protect our standards meticulously and in doing so, guide and guard the brand partnerships and projects at hand. Ultimately, you are responsible for the quality and consistency of information and tools shared with your clients on a daily basis. You should be comfortable orchestrating and presenting documents, whilst managing the tone, structure and schedule of meetings - landing our club values whilst imprinting your own style, taste and personality on the project at hand.

You will lead the associated account team and broader TMC personnel supporting delivery, to enable excellent standards of service and commercial efficiency - whilst sustaining a positive energy and determination to succeed among staff.

What you will be doing:

1. Campaign and project management from concept to consumer
2. Line management and leadership of SAM, AM and AE level staff
3. Co-ordination and direction of Creative, Design and Production personnel
4. Navigating client requirements and challenges across budgets, timings and production considerations
5. Alignment and collaboration with TMC Snr Leadership team
6. Informing and updating TMC revenue forecast and budget setting
7. Informing and updating TMC project logs and status
8. Health checks and core relationship building with focus clients
9. Adhering to our local & environmental purchasing policies, reviewing the targets from our impact report.

About yourself:

1. 5+ years’ experience in a similar Account Director or Senior Account Management role
2. Strong experience in presenting to clients and relationship building
3. Relevant experience in creating & managing presentations, across Google Suite, Microsoft or Keynote
4. Competent in putting together estimates for simple projects
5. Comfortable with financially tracking projects
6. A wider interest in culture outside of work - bringing in new perspectives to the company
7. Understanding of agency process
8. Organised and methodical with high attention to detail
9. Experience leading a team of at least 2 Account Managers or Account Executives

COMPANY BENEFITS

1. Xmas office closure in addition to your Holiday entitlement
2. Company healthcare for yourself with Health Shield
3. Assistance programme with 24/7 confidential access as part of your Health Shield plan
4. Hybrid working scheme - Tuesdays, Thursdays plus another day of your choice in the office
5. Mentoring programme parallel to your Line Management scheme
6. Full access to a range of training courses

The Midnight Club is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. The Midnight Club is an accredited Real Living Wage Employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development, Advertising, and Project Management

Industries

Advertising Services

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