Account Director

Bray Leino; Exeter; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A creative communication agency based in Exeter is seeking an experienced Account Director for their OTC Healthcare sector. The role involves leading campaigns for prominent brands while nurturing a collaborative team. The ideal candidate should possess strong leadership skills, a proactive mindset, and a solid understanding of healthcare trends. This position offers flexible hybrid work and competitive benefits.

Benefits

25 days’ holiday, increasing to 29

Company pension scheme

Medical Cash Plan

Employee Discount Scheme

Outstanding training and progression

Employee referral scheme

Regular staff social events

Long service awards

Cycle To Work scheme

Qualifications

• Proven experience in an agency environment, ideally in OTC healthcare.
• Strong Client relationship skills, with the ability to build trust.
• A genuine desire to exceed Client expectations and deliver outstanding results.

Responsibilities

• Oversee the day-to-day running of a busy healthcare account.
• Interpret Client briefs with insight and confidence.
• Act as a strategic partner with deep knowledge of the Client's brand.

Skills

Client relationship skills

Planning and organisational skills

Attention to detail

Proactive mindset

Job description

Overview

Account Director- Healthcare

Filleigh/ Bristol- Hybrid (3 days in the office)Competitive + Benefits

A little about us….

Bray Leino is a creative and communication Agency that drives growth through Creativenergy, by going beyond, to find the most powerful way.

It’s the way we began back in 1973. Before email, before mobile phones, when London was still 6 hours by road, our founders set up shop in a gloriously rural part of the UK. It’s how we grew into a full-service global agency. And it’s how we still look at the world now.

Creativenergy is the force that makes us think, create and work differently to our competition. It’s what makes us a thriving powerhouse of free-range thinkers, creators and makers. And wherever we are in the world, connects us all back to one common ambition.

To use creativity to make businesses grow.

Role

About the Role...

We’re looking for an experienced Account Director with a solid background in agency life and strong knowledge of the OTC Healthcare sector. This is an exciting opportunity to work on a truly integrated account, working across a suite of household-name brands within an established, collaborative team

You’re likely to be an established Account Director, with a proven track record of leading full-service agency accounts. But we’re happy to hear from experienced Senior Account Managers who feel they’re ready to take a step up. Either way, you’ll bring insight, curiosity, and leadership to help deliver creative, strategically-sound work.

You’ll be a strong communicator, a natural storyteller, and a trusted partner to Clients and colleagues. You’ll thrive on the success of the team and nurturing new talent will be second nature to you. With a strong awareness of current cultural and healthcare trends, you’ll help shape brand success in a fast-moving, ever-evolving category.

You’ll show a determination to blend creativity with regulatory adherence and Client Services excellence will already be a part of your vocabulary.

Key Responsibilities:

• Oversee the day-to-day running of a busy healthcare account, ensuring campaigns are delivered on time, on brief and within budget
• Interpret Client briefs with insight and confidence, asking the right questions and driving collaborative discussions
• Act as a strategic partner, bringing deep knowledge of the Client's brand and market landscape
• Create inspiring creative briefs, and present the resulting work with flair and impact
• Play a hands-on role in maintaining the financial health of the account and recommending effective communication strategies
• Support the wider Healthcare team with knowledge, enthusiasm and team spirit
• Mentor and develop talent, encouraging a positive and ambitious team culture
• Uphold excellence in Client Services across all internal and external relationships

About the Person…

• Proven experience in an agency environment, ideally in OTC healthcare or self-care
• A proactive, can-do mindset with excellent planning and organisational skills
• Strong Client relationship skills, with the ability to build trust and influence
• A natural communicator who thrives in both in-person and digital environments
• Attention to detail and the ability to manage projects and people effectively
• Accountability and confidence in making decisions and leading from the front
• A genuine desire to exceed Client expectations and deliver outstanding results
• Passion for the healthcare industry and curiosity about consumer behaviour

Benefits

And in return…

• 25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays
• Company pension scheme, with enhanced Employer contributions after 1 years’ service
• Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc.
• Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc
• Electric Car Purchase Scheme, via Salary Sacrifice
• Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
• Employee referral scheme
• Regular staff social events
• Company Christmas closure
• Long service awards
• Cycle To Work scheme
• Mission Share Scheme

Here at Bray Leino, we’re celebrators of difference. We know it’s where Creativenergy comes from. So, our culture’s open, diverse and inclusive. Whether you’re coming for an interview or have been with us for years, what matters is your talent and character; the rest is what makes you, you.

We’re committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to those with disabilities who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.

We are also a part of…

The MISSION Group Plc. is The Brand Performance Group.

Delivering measurable, results-driven campaigns as the preferred creative partner for real business growth. We offer top-tier agencies, strategic specialisms and global reach delivering outstanding performance for brands. We call it Work That Counts

Over 1,100 people across 25 locations and 3 continents.