Account Director

Carrot Recruitment; England; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid working model

25 days holiday + additional personal days

Private healthcare

Annual wellbeing allowance

Structured learning and development

Opportunities to work globally

Regular social events

Modern offices in central London

Job summary

A creative healthcare agency in the UK is seeking an Account Director to lead client accounts, drive strategic project direction, and ensure high-quality campaign delivery. The ideal candidate will have experience in healthcare advertising, strong client relationship skills, and the ability to manage multi-disciplinary teams. The role offers a hybrid working model, a competitive salary, and numerous benefits aimed at professional growth and employee well-being.

Qualifications

• Experience working in a healthcare advertising or creative agency, ideally at Senior Account Manager level or above.
• Confident leadership of client relationships and multi-disciplinary internal teams.
• Strong commercial acumen with proven budget management capability.

Responsibilities

• Leading and developing key client relationships built on trust.
• Guiding the strategic direction of projects to help clients navigate healthcare challenges.
• Working closely with teams to bring high-quality campaigns to life.
• Driving account performance through strong financial oversight.
• Identifying opportunities to grow client business.
• Providing leadership and mentorship to junior team members.

Skills

Healthcare advertising experience

Pharmaceutical marketing understanding

Leadership of client relationships

Project management capability

Clear communication skills

Commercial acumen

Collaborative problem-solving

Job description

Working with clients in the healthcare communications space to find the best talent out there.

Are you an experienced healthcare advertising professional ready to step into a bigger role?

We’re supporting a highly respected creative agency that works with major pharmaceutical brands to deliver stand-out campaigns across the health and wellbeing space to find an Account Director to join their team. This is a fantastic opportunity for a Senior Account Manager ready to take that next step, or an Account Director looking for a more empowering, strategically led role.

You’ll join an ambitious, collaborative team known for combining insight-driven thinking with impactful creative work across digital, integrated and multichannel campaigns.

Everything you need to know about the role

In this senior client-facing position, you’ll play a pivotal role in shaping work that truly influences healthcare audiences. Your focus will be on leading accounts, elevating strategic thinking, and ensuring seamless delivery across a varied range of projects.

Key responsibilities include:

• Leading and developing key client relationships built on trust, understanding and proactive partnership
• Guiding the strategic direction of projects and helping clients navigate complex healthcare challenges
• Working closely with creative, digital and scientific teams to bring high-quality campaigns to life
• Driving account performance through strong financial oversight, forecasting and effective prioritisation
• Identifying opportunities to strengthen and grow client business
• Providing leadership and mentorship to junior team members to support their development
• Staying informed on industry shifts, digital behaviours and the evolving UK healthcare communications landscape
• Contributing to pitch activity and supporting wider agency growth initiatives

Experience and qualities that make you a strong fit

This role suits someone who combines strategic thinking with commercial awareness and a passion for delivering high-impact creative healthcare work.

You should bring:

• Experience working in a healthcare advertising or creative agency, ideally at Senior Account Manager level or above
• Strong understanding of pharmaceutical marketing and the broader healthcare ecosystem
• Confident leadership of client relationships and multi-disciplinary internal teams
• Experience delivering projects across multiple channels, including digital
• Clear, persuasive communication skills and the ability to influence decision-making
• Strong commercial acumen with proven budget and project management capability
• A collaborative, solutions-focused approach and a genuine enthusiasm for creative problem-solving

What’s on offer?

Alongside a competitive salary and bonus structure, the agency offers a supportive and inspiring environment with a real commitment to progression and wellbeing.

Benefits include:

• Hybrid working model (with regular in-office collaboration days)
• 25 days’ holiday + additional wellbeing or personal days
• Private healthcare and enhanced family-friendly policies
• Annual wellbeing allowance or benefits programme
• Structured learning and development tailored to your goals
• Opportunities to work across global markets
• Regular social events and a genuinely friendly, down-to-earth culture
• Modern central London offices

If you're an experienced account handler looking for the next step, or an Account Director ready for a fresh challenge in a creatively ambitious agency, we’d love to hear from you.

Please send your CV to [e-mail].