Account Director

JR United Kingdom; Chelmsford; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading TikTok agency is seeking an experienced Account Director to manage campaigns and client relationships. The role involves leading paid social strategies, optimizing campaigns, and guiding clients on TikTok Shop best practices. The ideal candidate will have deep expertise in TikTok, strong leadership skills, and a proactive approach to relationship building.

Benefits

Flexible holiday days for personal events.

Quarterly half-day off plus a £50 creative activity budget.

£200 annual allowance for books and professional growth.

Qualifications

• Deep expertise in TikTok and thorough platform understanding.
• Agency experience with successful account management track record.
• Leadership experience managing a team.

Responsibilities

• Lead paid social planning and buying strategies for key clients.
• Build and maintain trusted relationships with clients.
• Oversee TikTok Shop campaign execution.

Skills

Relationship Building

Campaign Management

Creative Strategy

Tools

TikTok Ads Manager

Meta Business Manager

Job description

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We're a TikTok agency that helps brands stand out on TikTok. We’ve grown our own clients and communities to over 1 million followers and have achieved 600 million video views in the last 12 months. We leverage these insights to assist brands in reaching new audiences, increasing their TikTok followers and engagement, and creating compelling content that captures attention.

The Role:

We’re seeking an experienced Account Director to join our team.

The ideal candidate will be capable of executing multiple paid social campaigns, leading creative planning, managing budgets, optimizing campaigns, and reporting results. Comfort with managing small to large media spends is essential.

What you’ll be doing:

• Lead paid social planning and buying strategies for key clients across TikTok & Meta platforms.
• Build and maintain trusted relationships with clients, acting as their main contact.
• Develop and implement comprehensive influencer partnership strategies to foster client growth.
• Create innovative TikTok Shop strategies to enhance growth and revenue for TikTok Shop clients.
• Oversee TikTok Shop campaign execution, ensuring seamless integration of paid, organic, affiliate, and live content.
• Guide clients on TikTok Shop best practices, including storefront optimization, shoppable content, and platform features.
• Provide creative feedback for client campaigns.
• Serve as a senior strategic contact and escalation point for clients.
• Coordinate content creation efforts with our in-house TikTok creators, freelancers, and influencers.
• Recommend and develop budget plans for campaigns.
• Propose new business opportunities.
• Manage and develop a team of Account Managers and Executives.

What you’ll bring:

• Deep expertise in TikTok and thorough platform understanding.
• Proactive relationship-building skills and willingness to travel for client meetings.
• Agency experience with a successful account management track record.
• Solid understanding of TikTok Shop, including shoppable content, live streams, and affiliate collaborations for GMV growth.
• Leadership experience managing a team.
• Passion for paid campaigns and advertising.
• Proficiency with TikTok Ads Manager and Meta Business Manager.
• Experience creating effective media plans for campaigns.
• Experience working with multiple brands, either in-house or at an agency.
• Strong creative sensibility that drives conversions.
• Ability to work under pressure and meet short deadlines.
• Knowledge of TikTok Shop Live sessions and supporting or advising on live production.
• Experience managing or advising TikTok Shop affiliate programs, including commission structures, outreach, and performance tracking.

What we can offer to you:

Additional benefits include:

• Flexible holiday days for birthdays, moving house, or getting married, without using your holiday allowance.
• Quarterly half-day off plus £50 towards a creative activity to boost your creativity.

Development support:

• £200 annual allowance for books, audiobooks, and magazines to support your professional growth.