Account Director

Austin Fraser; Birmingham; On-site; GBP 35,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic IT / Telecoms Account Director to manage and grow a portfolio of clients in the Midlands region. This field-based role offers the opportunity to drive revenue through upselling and cross-selling while ensuring outstanding customer service. The ideal candidate will have a minimum of 2 years of account management experience and a proven track record in a sales-driven environment. Join a well-established and growing company that values autonomy and offers ongoing training and development opportunities. If you're proactive and ambitious, this is the perfect chance to make an impact in a rewarding role.

Benefits

Competitive salary with commission

Autonomy in managing portfolio

Ongoing training and development opportunities

Qualifications

• Minimum 2 years of field-based account management experience required.
• Proven track record of success in a sales-driven environment.

Responsibilities

• Manage and expand a portfolio of existing customers to drive revenue growth.
• Prepare and deliver professional proposals and tailored presentations.

Skills

Account Management

Sales Skills

Negotiation

Communication

Organizational Skills

Presentation Skills

Education

Experience in IT / Telecoms

Tools

CRM Tools

Job description

Account Director - IT / Telecoms
Midlands Region - Birmingham
£35,000 + Car - OTE £70,000 - £90,000
Are you an experienced Account Manager looking for a new challenge in the IT & Telecoms sector? Construo Recruitment are recruiting a dynamic and results-driven IT / Telecoms Account Director to manage and grow an existing portfolio of clients across the Midlands region.

About the Role

As an IT / Telecoms Account Director, you will be responsible for overseeing a portfolio of approximately (Apply online only) customers, ensuring the renewal of their existing services while identifying opportunities to upsell and cross-sell additional products. This is a field-based role requiring a strategic mindset and a passion for delivering outstanding customer service.

Key Responsibilities:

1. Manage and expand a portfolio of existing customers, driving revenue growth through upselling and cross-selling.
2. Achieve monthly targets for gross profit, customer retention, and product penetration.
3. Renew customer contracts while focusing on increasing service adoption.
4. Prepare and deliver professional proposals and tailored presentations to clients.
5. Identify service gaps and increase product penetration across the customer base.
6. Oversee the full sales cycle, from needs analysis to proposal, negotiation, closing, and handover.
7. Provide accurate sales forecasts and reports.
8. Regularly review customer accounts using CRM tools to ensure optimal service utilization.
9. Demonstrate flagship products effectively to clients.
10. Report on productivity and performance KPIs monthly.
11. Build and maintain strong client relationships through proactive engagement via phone, email, and face-to-face meetings.

What We're Looking For:

1. Minimum 2 years of field-based account management experience.
2. Leasing experience is essential.
3. A proven track record of professional growth and success in a sales-driven environment.
4. Strong organizational skills with a results-oriented mindset.
5. Experience delivering compelling presentations in person and online.
6. Excellent communication skills with the ability to influence stakeholders at all levels.
7. Strong negotiation and relationship-building abilities.

Why Apply?

1. Competitive salary with commission and incentives.
2. Opportunity to work with a well-established and growing company.
3. Autonomy to manage your portfolio and develop strong client relationships.
4. Ongoing training and development opportunities.

If you're a proactive and ambitious Account Director looking to make an impact, we'd love to hear from you! Please send an updated CV for further details on this IT / Telecoms Account Director role.