Account Director

M3.Agency; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A dynamic marketing agency in Birmingham is seeking an experienced Account Director to develop strategies for key client accounts. The ideal candidate will have at least 7 years of agency experience, including 5 years in a senior role. Responsibilities include managing teams, analyzing campaign performance, and building client relationships. This role offers 25 days of holiday plus bank holidays, in a flexible and creative environment.

Benefits

25 days’ holiday a year plus bank holidays

Qualifications

• Minimum 7 years’ experience in a marketing agency, with at least 5 years as a Senior Account Manager.
• 3 years’ management experience required.
• Proven track record of mentoring junior team members.

Responsibilities

• Develop and deliver the strategy for key client accounts.
• Manage account teams for daily operations.
• Analyze campaign performance and identify improvement opportunities.

Skills

Leadership

Project management

Communication

Analytical skills

Business acumen

Education

Degree or higher

Job description

M3.Agency is looking for an Account Director to join their team in Birmingham.

At M3.Agency, we’ve built a Modern Marketing Model. Full service and fully flexible, we delve, devise and deliver solutions to our clients’ business challenges. We’re cross-platform, multi-channel and on top of every innovation. A creative, pragmatic and smart team producing powerful communications.

Key Responsibilities:

You will be developing and delivering the strategy for our key client accounts

• Develop and optimise client account strategies, leading the relationship through new projects and proposals
• Manage your account team to deliver the day-to-day running of a range of client accounts
• Lead the strategic development of a range of client accounts
• Build strong relationships with senior clients and colleagues to identify new opportunities
• Have in-depth marketing knowhow to deliver a range of projects from creative, design, web and production projects through to completion
• Analyse the performance of your campaigns, pin-point new opportunities, and facilitate change as a way to hit and exceed client expectations and KPIs
• Develop a deep understanding of each client’s business, brands and target audiences
• Present to clients and prospects
• Introduce new ideas, techniques for the continued development of client strategy
• Introduce new technologies and ways of working – with a keen knowledge of market trends – to support internal growth and efficiency strategies
• Proactively use all tools and technologies at your disposal
• Identify and share industry updates, plus emerging tools and technologies
• Organically grow your client accounts’ revenue and profits to hit monthly targets
• Set monitor and report on client KPIs

Skills & Experience:

• Educated to degree level or higher
• Minimum 7 years’ experience in a marketing agency (minimum 5 year as a Senior Account manager)
• 3 years’ management experience (essential)
• Proven track-record of mentoring junior team members
• In-depth knowledge of current marketing techniques, trends and technologies (Knowledge of B2B and B2C marketing, is desirable)
• Proven track record of working to deadlines and budgets
• Proven track record of growing/winning business on large accounts
• Strong project management skills and experience, with the ability to manage multiple tasks simultaneously
• Excellent communication skills (written and verbal)
• Excellent presentation skills (internal and client)
• Strong business acumen and analytical skills
• Ability to work independently
• Ability to lead senior stakeholder relationships

Key Attributes:

• A natural leader, mentor and motivator
• Proactively recommend changes to drive campaign success and ensure these are delivered effectively by your team
• Awareness of and active integration with other teams within the agency
• Strong management skills with the proven ability to add value to clients
• Highly organised with the ability to multi-task
• Self-motivated with energy and enthusiasm
• Flexible, versatile and able to cope well under pressure
• Open, honest and direct – comfortable giving and receiving constructive feedback
• Not afraid to question things and think critically

After three months’ probation, you can look forward to all this:

• 25 days’ holiday a year (plus bank holidays)

At M3.agency, we’re searching for our next ambitious partners—organisations ready to grow and thrive in 2025 and beyond.

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