Account Development Manager

American Express; England; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

An exciting opportunity for an Account Development Manager at a leading company in financial services. The role involves managing and developing client relationships, ensuring customer satisfaction and retention, and utilizing sales strategies to achieve growth. Candidates must possess sales experience and strong relationship management skills. This position offers the chance to work in a collaborative environment that values innovation and professional growth.

Benefits

Competitive base salaries

Bonus incentives

Supporting financial well-being

Comprehensive health benefits

Flexible working model

Paid parental leave

Access to wellness centers

Confidential counseling support

Career development opportunities

Qualifications

• Experience managing relationships with commercial clients.
• Sales experience in a business-to-business environment.

Responsibilities

• Transform relationships with customers to achieve profitable growth.
• Develop and execute portfolio strategies.
• Manage a sales pipeline and prioritize opportunities.

Skills

Sales experience

Relationship management

Time management

Influencing and persuading

Collaboration

Job description

Account Development Manager, Brighton and Hove

Client:

American Express

Location:

Brighton and Hove, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

54b1c36fe4ca

Job Views:

8

Posted:

16.07.2025

Expiry Date:

30.08.2025

Job Description:

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This role sits within Our Corporate Client Management Team. The successful candidate will expected to drive profitable growth, retention and engagement a cross a hybrid portfolio of existing clients, using sales and relationship management skills. The core strategy of the team is to expand our relationships whilst protecting our Customers and our Business. This team continues to be a key growth engine and a critical part of our commercial International Card Services . This role is telephone based and follows our hybrid working model, from our Brighton office.

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

This role sits within Our Corporate Client Management Team. The successful candidate will expected to drive profitable growth, retention and engagement a cross a hybrid portfolio of existing clients, using sales and relationship management skills. The core strategy of the team is to expand our relationships whilst protecting our Customers and our Business. This team continues to be a key growth engine and a critical part of our commercial International Card Services . This role is telephone based and follows our hybrid working model, from our Brighton office. How will you make an impact in this role?

Transform relationships with customers to achieve profitable growth and retention

Develop and execute portfolio strategies for differentiated treatments and account prioritisation aligned with our trigger-based approach

Creating and executing account strategies to uncover opportunities both in a ‘ringfenced’ base and with ‘dynamic’ customers who represent a potential to accelerate growth, whilst acting on threats and risks to maintain and grow the American Express relationship

Proactively manage an effective sales pipeline, identify and prioritise opportunities that support goal achievement

Challenging customers existing processes and to recommend Amex solutions to help customers achieve their goals

Ensuring customers are supported to self-service so the successful candidate can focus on strategic activities

Effectively deploy Amex data insights, resources and tools to deliver value, profitable growth and to deepen client relationships

Operate effectively in a fast-paced evolving environment, to influence, collaborate and coordinate with multiple stakeholders both internally and externally with a clear focus on executing growth and retention activities

Ensures premium value is delivered that aligns with customer goals, delivers a positive customer experience and achieves customer advocacy

Doing Business, the right way to ensure we meet our regulatory requirements

Minimum Qualifications:

Experience managing relationships with commercial clients

Sales experience a must (preferably operating in a business-to-business contact environment)

Preferred Qualifications:

Customer focused

Results driven

Excellent verbal and written communication skills

Ability to influence, persuade and challenge the status quo

Experience of working and thriving in a fast-paced environment

Ability to manage a demanding workload with short timelines and under pressure

Strong time management skills

Effective pipeline management

Strong collaborator to be able to partner with stakeholders to achieve goals

Team player

Resilient in the face of adversity

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Created on 16/07/2025 by TN United Kingdom