Account Coordinator - Steel Industry

Aspire Recruitment; Bolton; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading global steel manufacturing company is seeking a dynamic Account Coordinator in Bolton. This permanent role requires managing key accounts while delivering exceptional customer service and strategic growth in the steel industry. The position offers 25 days holiday, private medical insurance, and opportunities for career development.

Benefits

25 days holiday + 8 bank holidays

Private medical insurance (Grade E)

Pension scheme

Free onsite parking

Full training and career development

Regular staff events

Salary and performance reviews

Early finish on Fridays

Qualifications

• Proven experience in the steel or manufacturing industry.
• Excellent telephone manner and communication skills.
• Strong administrative and customer service background.

Responsibilities

• Manage key UK and US accounts and deliver exceptional customer service.
• Resolve delivery, quality, or documentation issues proactively.
• Track and report on key account metrics to drive continuous improvement.

Skills

Customer Service

Communication

Administrative Skills

Account Management

Sales Support

Job description

Account Coordinator – Global Steel Manufacturing Company

BoltonMon–Fri, 8:30am–4:30pm
Permanent Position£28,000 – £30,000

Are you ready to take the next step in your career with a global manufacturing powerhouse? We’re looking for a dynamicAccount Coordinatorto join our team and grow into a future leader.

In this pivotal role, you’ll manage key UK and US accounts, deliver exceptional customer service, and drive account growth through strategic insight and operational excellence. If you have a background in thesteel industry, strong administrative skills, and a passion for building lasting relationships—this could be your perfect fit.

What You’ll Be Doing:

Account Management & Customer Service

• Be the first point of contact for clients, suppliers, and subcontractors
• Build trust through regular communication and occasional on-site visits
• Deliver outstanding service with minimal errors

Sales Support & Growth

• Identify upselling and cross-selling opportunities
• Support tenders, quotes, and long-term agreements
• Generate new business through leads, lapsed clients, and market intelligence

Order & Forecast Management

• Oversee customer orders, pricing, delivery schedules, and product specs
• Collaborate with internal teams to meet technical and quality requirements

Market Insight & Strategy

• Monitor trends in aerospace and specialty metals
• Use insights to inform pricing and strategic decisions

Issue Resolution & Compliance

• Proactively resolve delivery, quality, or documentation issues
• Maintain accurate records and support audits and reviews

Performance Reporting

• Track and report on key account metrics to drive continuous improvement

What We’re Looking For:

• Proven experience in thesteel or manufacturing industry
• Excellent telephone manner and communication skills
• Strong administrative and customer service background
• Ability to build and maintain long-term client relationships

What’s in It for You?

25 days holiday 8 bank holidays
Private medical insurance (Grade E)
Pension scheme
Free onsite parking
Full training and career development
Regular staff events
Salary and performance reviews
Early finish on Fridays

To apply, send your CV to [e-mail] or Call Helen on 0161 237 4230