Account Coordinator

Atolls; Greater London; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

32 days of paid vacation plus your birthday off

Flexible hybrid working scheme

Access to a learning budget and internal training

Mental health coaching

Regular global and local team gatherings

Job summary

A leading community-driven shopping platform in London is seeking an Account Coordinator to join their Account Management team. This hybrid role involves supporting client relationships, executing campaigns, and analyzing performance to drive commercial growth. The ideal candidate must be fluent in English, have strong organizational and analytical skills, and experience with tools like Excel and Salesforce. The position promises a collaborative environment and valuable opportunity to make an impact on user experiences.

Qualifications

• Must have strong organizational skills; comfortable in a fast-paced environment.
• Proven ability to manage multiple stakeholders effectively.
• Experience with Excel, PowerPoint, and Salesforce (or similar tools).

Responsibilities

• Develop and negotiate long-term commercial agreements with clients.
• Act as a consultant and trusted partner to retailers.
• Support client relationship management and day-to-day campaign execution.
• Analyze performance data and provide strategic recommendations.
• Identify opportunities for solution expansion and new campaigns.

Skills

Fluent in English

Strong organizational skills

Proven ability to collaborate cross‑functionally

Strong analytical skills

Experience with Excel, PowerPoint, and Salesforce

Job description

Atolls is the world’s largest community-driven shopping platform, active in 20+ markets.

We help millions make smarter spending decisions across discovery, evaluation, and (re‑purchase) by connecting people with the right brands and retailers.

Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact. Want to shape the destinations people rely on to shop with confidence? Keep reading.

About This Role

We are looking for an Account Coordinator to join our Account Management / UK Commercial team based in London. This is a hybrid role, with regular collaboration from our Old Street office. At Atolls, your role will be instrumental in helping grow our UK Community and Voucher market, creating exceptional user experiences and empowering consumers to make informed and confident shopping decisions. You’ll act as a trusted consultant for our partners while supporting client relationship management, campaign execution, and commercial growth.

As a key part of the team, you’ll be directly involved in building and enhancing the digital destinations our users rely on throughout their shopping journeys helping shape how millions of consumers interact with our platforms every day.

Our Benefits

• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open‑minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A flexible hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well‑being.
• Regular global and local get‑togethers to celebrate successes and build connections.
• The possibility of taking a sabbatical after three years with the company.
• A cloud‑based company setup, providing flexibility and collaboration opportunities no matter where you are.
• These are global benefits that apply to all employees, with additional local perks based on your location.

Responsibilities

• Develop and negotiate long‑term commercial agreements with clients
• Act as a consultant and trusted partner to retailers, understanding their business goals
• Support client relationship management and day‑to‑day campaign execution
• Analyze performance data and provide strategic recommendations to optimize partner campaigns
• Identify opportunities for solution expansion and new campaigns
• Represent Atolls in negotiations, events, and conferences
• Educate partners on the company’s solutions, tools, and new features
• Regularly assess partner performance against goals and report on campaign results
• Maintain open, proactive communication with partners and address challenges effectively
• Share account updates and planned commercial strategies with your Vertical Lead
• Lead initiatives that make our platform more effective, intuitive, and enjoyable for users
• Translate ideas into practical solutions by collaborating cross‑functionally
• Use data to continuously improve performance and decision‑making
• Create scalable processes that support team efficiency, growth and drive projects aligned with our values

Your Profile

• Must Have:
  • Fluent in English
  • Strong organizational skills; comfortable in a fast‑paced environment
  • Proven ability to collaborate cross‑functionally and manage multiple stakeholders
  • Strong analytical skills and confidence working with data
  • Experience with Excel, PowerPoint, and Salesforce (or similar tools)
  • Ability to manage a portfolio of accounts efficiently and effectively
• Nice to Have:
  • Experience in Affiliate Marketing
  • Familiarity with CRM tools and digital marketing analytics
  • Strong negotiation skills and experience securing long‑term partnerships
  • Forward‑thinking mindset with the ability to build long‑term strategies

Our hiring process

• TA Call: Meet one of our Talent Experts and get to know Atolls better.
• Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager.
• Final Round: Meet other Atollians 🏝️ It varies from 1 to 3 interviews
• Some processes might slightly change according to needs

Ready to apply?

Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster.

We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.

At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.