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Account Administrator - £28,000 - Early Friday finish!

Office Angels

Bournemouth

On-site

GBP 22,000 - 30,000

Full time

2 days ago
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Job summary

A leading company in Bournemouth is looking for a billing specialist. In this role, you will assist customers with billing inquiries, resolve billing issues, and manage contracts within an energetic and sociable environment. The company offers an attractive benefits package along with a positive work culture, emphasizing detail-oriented tasks and the use of data tools.

Benefits

Early finish Fridays
Social outings
Summer parties
Birthday off
Monthly team awards

Qualifications

  • Experience in billing or customer service is required.
  • Confident using Excel and working with data.
  • A positive, can-do attitude is essential.

Responsibilities

  • Help customers with billing questions in a clear and friendly way.
  • Solve billing issues from start to finish.
  • Set up new contracts and upgrades in our billing system.

Skills

Attention to detail
Communication
Customer service
Excel
Problem-solving

Tools

Xero

Job description

Are you experienced in billing, detail oriented and an excel whizz? If so, we have the perfect opportunity for you!


You will be working within a lively, high energy and sociable environment based in central Bournemouth. The company offers an outstanding benefits package including early finish Fridays, social outings, summer parties, your birthday off & monthly team awards!


What You'll Do:


  • Help customers with billing questions in a clear and friendly way

  • Solve billing issues from start to finish

  • Set up new contracts and upgrades in our billing system

  • Make sure all charges are correct and easy to understand

  • Explain bills to customers in a simple, reassuring way

  • Set up and manage Direct Debits

  • Help with missed payments in a professional, helpful manner


What We're Looking For:


  • Experience in billing or customer service

  • Confident using Excel and working with data

  • Familiar with Xero

  • Great attention to detail and communication skills

  • A positive, can-do attitude


Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to alice.pooley@office-angels.com


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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