Accommodation Support Worker copy

Society of St James; Southampton; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working options

Cycle to work scheme

Buying additional annual leave

Counselling, financial, personal, and

health and well-being services via our

Job summary

Society of St James (SSJ) in Southampton is seeking an enthusiastic Accommodation Support Worker to join the Accommodation Support Service. The role requires managing residents' day-to-day support with a person-centred approach, helping them stay in accommodation and progress to move on options.

We are looking for someone empathetic, with experience of working with at-risk individuals or in a residential setting.

Qualifications

• Experience working with people at risk or in a residential setting.
• Empathetic and dedicated to client group.
• Car driver is essential for travel across Southampton.

Responsibilities

• Manage your own caseload of residents, delivering high-quality day-to-day support with a person-centred approach.
• Help residents achieve goals, retain accommodation and explore move-on options.
• Develop residents life skills, provide emotional support and harm minimisation strategies.
• Build positive relationships and communicate effectively with clients, colleagues and external partners.
• Implement support planning, risk assessment and safeguarding.

Skills

Empathy

Caseload management

Communication

Car driver

Job description

Employment Type

Full Time

Application Start Date

18-08-2026

Application End Date

30-08-2026

Location

Southampton

State/County

Hampshire

Work Style

On-site

Non-profit charitable organisations

Category

Position

Description

Accommodation Support Worker

Southampton

30 hours per week or 37 hours per week

Permanent

Monday - Friday

Pay Scale: 20-21

Salary: Full-time 37 hours per week: £25,947 - £26,305 per annum

Part-time 30 hours per week: £21,038 - £21,328 per annum

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Come join SSJ as a Support Worker in our Accommodation Support Service

Are you ready to make a real difference in people's lives?

The accommodation service in Southampton helps individuals get back on their feet by providing crucial floating housing-related support in various SSJ properties across the city. We are looking for an enthusiastic and dedicated Support Worker to join our compassionate team.

What You'll Do:

• Manage your own caseload of residents, delivering high-quality, day-to-day support. Helping individual who have experienced homelessness, with a person-centred approach support them to achieve goals, retain accommodation and explore move on options into the community.
• Focus on supporting and building/developing residents essential life skills, emotional support, and harm minimisation strategies.
• Build positive relationships and communicate effectively with clients, internal colleagues, and external partners.
• Implement key support processes including comprehensive support planning, risk assessing, and safeguarding vulnerable people.

Who We're Looking For:

• Someone with experience working with people at risk or in a residential setting.
• A truly empathetic individual committed to our client group.
• A car driver is essential for travel between various locations across Southampton.

Hours: Monday to Friday, standard office hours.

What we can offer you:

SSJ recognises that our staff are our greatest assets. We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• 25 days pro-rata annual leave plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and well-being services via our Employee Assistance Programme
• Cycle to work scheme
• Discounted laptops and computers with Jamie's Computers
• Electric Car Scheme
• Blue Light Card

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Closing Date: Sunday 30 th August 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.

Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

• Cycle to work scheme
• Discounted laptops and computers with Jamie's Computers
• Employer pension contributions via salary sacrifice
• Flexible working opportunities
• Counselling, financial, personal support, and health and well-being services via our Employee Assistance Programme

DBS (disclosure and barring service check)

DBS website
https://www.gov.uk/government/organisations/disclosure-and-barring-service
DBS suitable documents for identity checking
https://www.gov.uk/government/publications/dbs-identity-checking-guidelines

Do you have any convictions, cautions, reprimands, or final warnings that would not be filtered in line with current DBS guidance? * Required

Do you have any unspent convictions in a Court of Law under the Rehabilitation of Offenders Act 1974? * Required

Are you currently barred from working with children and/or vulnerable adults? * Required

Right to work in the UK

Do you currently have the legal right to work in the UK?

Do you currently have the legal right to work in the UK? * Required

Please indicate whether you are applying for the 30 hours per week or the 37 hours per week vacancy * Required

Experience of working with vulnerable people with mental health and/or substance misuse issues or similar support needs * Required

Experience of multi-agency working in a supported housing environment * Required

Experience of liaising with statutory and voluntary organisations in relation to the support of vulnerable people * Required

Equality, Diversity, and Inclusion

Date of Birth*

Sexual Orientation*

Do you consider yourself to have a disability, impairment or condition?*

Other Attachment

Upload CV/Resume*

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* PDF format preferred. To upload multiple files, select all at once (Hold CTRL or SHIFT when selecting)

Applicant Declaration & Confirmation: - At The Society of St James, honesty and openness matter deeply to us. Before submitting your application, please take a moment to read and agree to the points below.Honesty & Accuracy:- Everything I've shared in this application form, supporting statement, and attached CV/resume is true, complete, and accurate. I understand that providing false or misleading information, or leaving out key facts, may mean my application isn't taken further. If I am hired and false information comes to light later, it could lead to the termination of my employment.Your Data & Privacy: - I know that SSJ will treat my personal details with care, confidentiality, and respect, strictly adhering to UK data protection laws (UK GDPR). My information will only be used for recruitment and selection purposes, and employment purposes if appointed.