Accommodation Support Officer - (Taunton)

Seetec; Bridgwater; On-site; GBP 24,000 - 29,000; Full time

Job summary

A dedicated social service organization is seeking an Accommodation Support Officer to manage caseloads of participants and assist with housing needs. Responsibilities include creating personalized accommodation plans and conducting initial assessments. The role requires excellent interpersonal skills and a commitment to support diverse backgrounds. A salary range of £24,650 to £29,000 per annum is offered, along with generous benefits such as annual leave, a pension scheme, and healthcare cash plan.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Pension scheme (5% employee + 5% employer)

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Access to Benefit Hub for retail discounts

Qualifications

• Experience or knowledge of Accommodation legislation (desirable).
• Ability to establish and maintain effective working relationships.
• Good organization skills and ability to meet deadlines.

Responsibilities

• Manage a caseload of participants, producing personalized accommodation plans.
• Carry out initial assessments, considering risk, situation, and need.
• Record progress and outcomes accurately using case management systems.
• Maintain contact with participants, identifying emerging risks and concerns.

Skills

Interpersonal skills

Communication skills

Organizational skills

Job description

Job Role: Join our team as an Accommodation Support Officer and support our participants with their housing needs. You'll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you'll complete initial assessments to understand their specific needs, and then create tailored accommodation plans through an agreed number of interventions. This includes ensuring participants are aware of decisions that affect them and informing them of their rights within the process.

We pride ourselves on delivering person-focused services. You may possess transferable skills, but we appreciate that not everyone can tick every box. As long as you are engaging and comfortable working with diverse backgrounds, we can provide training and support to develop your knowledge and skills.

Excellent interpersonal skills are essential to create and maintain effective relationships with participants and external stakeholders. We're looking for a role model who can encourage positive attitude and behavior changes.

In return, we offer a competitive salary starting from £24,650 to £29,000 per annum (dependent on experience) and benefits including:

• 25 days annual leave + Bank Holidays + Birthday Day off (with options to buy extra days)
• 2 Volunteer Days
• Pension scheme (5% employee + 5% employer)
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a friend scheme
• Access to Benefit Hub for retail discounts, cycle to work scheme, and more

If interested, you can easily apply by uploading your CV below. For further information, contact our Internal Recruitment Team at 01702 595200.

Our Communities and Education Division is part of an employee-owned organization. We pride ourselves on our community spirit, both in our work across the UK and Ireland and internally with our employee owners. We prioritize people in every service and decision.

Location: Taunton/Bridgwater/Somerset. Hours: Full-time, 37 hours/week (Mon-Fri). Contract: Permanent. Closing Date: 22 August 2025.

Key Responsibilities

1. Manage a caseload of participants, producing personalized accommodation plans.
2. Carry out initial assessments, considering risk, situation, and need.
3. Record progress and outcomes accurately using case management systems.
4. Maintain contact with participants, identifying emerging risks and concerns.

Additional information: Seetec's Justice and Social Care division delivers tailored support across various contracts, including CFO Activity Hubs, Accommodation, Personal Wellbeing, and Approved Premises. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges. We aim to help individuals desist from offending, reintegrate into their communities, and overcome barriers to employment.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults. All staff must share this commitment and uphold the Prevent Duty and promote modern British values. A DBS check is required. We support the recruitment of ex-offenders and promote equality and diversity.

Minimum Requirements

• Experience or knowledge of Accommodation legislation (desirable).
• Effective interpersonal and communication skills, both verbal and written.
• Ability to establish and maintain effective working relationships.
• Knowledge of the Criminal Justice System (desirable).
• Good organization skills and ability to meet deadlines.