Accommodation Support Officer - (Merseyside/Cheshire )

Seetec Group Ltd.; Manchester; On-site; GBP 24,000 - 29,000; Full time

Job summary

An established industry player is seeking an Accommodation Support Officer to assist participants with their housing needs. This role involves managing caseloads, conducting assessments, and creating tailored accommodation plans. You'll collaborate with probation practitioners and maintain effective relationships with participants and stakeholders. The company offers a competitive salary, generous leave, and a supportive work environment. If you're passionate about making a difference in people's lives and possess strong communication skills, this is the perfect opportunity for you.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension scheme (5% employee and 5% employer contributions)

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Access to Benefit Hub for retail discounts

Qualifications

• Experience or knowledge of accommodation legislation is desirable.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Manage caseloads and produce personalised accommodation plans.
• Conduct assessments and maintain contact with participants.

Skills

Interpersonal Skills

Communication Skills

Organisational Skills

Knowledge of Accommodation Legislation

Understanding of Criminal Justice System

Job description

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

Responsibilities

1. Manage a caseload of participants, producing personalised accommodation plans.
2. Carry out initial assessments, considering risk, situation, and need.
3. Record progress and outcomes timely and accurately using case management system.
4. Maintain contact with participants, identifying any emerging risks and concerns.
5. Work with a diverse range of people from various backgrounds, providing person-focused services.
6. Partner with probation practitioners to complete assessments and create tailored accommodation plans through interventions.
7. Ensure participants are informed of decisions affecting them and their rights within the process.
8. Build and maintain effective professional relationships with participants and external stakeholders.

Skills and Experience

• Experience or knowledge of Accommodation (including legislation) – desirable.
• Highly effective interpersonal and communication skills, both verbal and written.
• Ability to establish and maintain effective working relationships.
• Experience or knowledge of the Criminal Justice System.
• Good organisational skills and ability to meet deadlines.

Additional Information

We offer a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience), along with benefits such as:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the option to buy additional days).
• Pension scheme (5% employee and 5% employer contributions).
• Healthcare Cash Plan, including 3x salary life assurance.
• Annual salary review.
• Refer a friend scheme.
• Access to Benefit Hub for retail discounts, cycle to work scheme, and other voluntary benefits.

Interested? Apply via the provided link to upload your CV. For more information, contact our Internal Recruitment Team at 01702 595200.