Accommodation Support Officer- (Merseyside)

Seetec Group Ltd.; Nottingham; On-site; GBP 24,000 - 29,000; Part time

Job summary

A leading organization is seeking an Accommodation Support Officer in Merseyside. In this role, you will manage a caseload of participants, ensuring their housing needs are met through tailored accommodation plans. The position requires excellent interpersonal skills and the ability to work effectively within the Criminal Justice System.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee, 5% Employer

Healthcare Cash Plan, including life assurance

Annual salary review

Refer a friend scheme

Free access to Benefit Hub for discounts

Qualifications

• Experience or knowledge of accommodation law is desirable.
• Knowledge of the Criminal Justice System is preferred.

Responsibilities

• Manage a caseload, producing personalized accommodation plans.
• Carry out initial assessments considering risk, situation, and needs.
• Maintain contact with participants, identifying emerging risks and concerns.

Skills

Interpersonal skills

Communication skills

Organizational skills

Job description

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Accommodation Support Officer - Merseyside

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs and create tailored accommodation plans to meet these needs through an agreed number of interventions. This includes ensuring that participants are aware of any decisions that affect them and informing them of their rights within the process.

We pride ourselves on delivering person-focused services. While possessing transferable skills is desirable, we value engagement and comfort working with diverse backgrounds. We provide on-site training and support to develop your knowledge and skills.

Excellent interpersonal skills are essential to create and maintain effective professional relationships with participants and external stakeholders. We seek a role model who can encourage positive changes in attitudes and behaviors.

In return, we offer a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) and these benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the option to buy additional days)
• Pension - 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub — an online portal with retail discounts, cycle-to-work scheme, and voluntary benefits

Interested? Apply easily below by uploading your CV. For more information, contact our Internal Recruitment Team at 01702 595200.

Communities and Education Division is part of an employee-owned organization, emphasizing community in our work across the UK and Ireland. We prioritize people in every service and decision.

What it means to be employee-owned

What our people say

Location: HMP Merseyside

Hours: Part-time, 18.5 hours/week

Contract: Permanent

Closing Date: 18 June 2025

Responsibilities

• Manage a caseload, producing personalized accommodation plans
• Carry out initial assessments considering risk, situation, and needs
• Record progress and outcomes accurately using case management system
• Maintain contact with participants, identifying emerging risks and concerns

Skills and Experience

• Experience or knowledge of accommodation law — desirable
• Effective interpersonal and communication skills, verbal and written
• Ability to establish and maintain effective working relationships
• Knowledge of the Criminal Justice System — preferred
• Good organizational skills and ability to meet deadlines

Additional Information

Communities and Education Division is part of Seetec, delivering tailored support across various contracts, including CFO Activity Hubs, Accommodation, and more. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges.

We aim to combine our skills across justice and social care to deliver services that help individuals overcome barriers, desist from offending, reintegrate into communities, and address employment barriers.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects staff to uphold this commitment, including compliance with the Prevent Duty and promoting modern British values.

You will need to pass a Disclosure and Barring Service (DBS) check. Seetec supports the recruitment of ex-offenders and is an equal opportunities employer, encouraging applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.