Accommodation Support Officer- (Merseyside)

Seetec Group Ltd.; Liverpool City Region; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a leading company as an Accommodation Support Officer, where you will assist participants with housing needs. You'll work closely with adult males in custody or on license, creating tailored accommodation plans and ensuring they understand their rights. This role requires excellent interpersonal skills to foster positive relationships with participants and stakeholders. The organization values diversity and provides on-site training to develop your skills.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

Pension - 5% Employee, 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free access to Benefit Hub

Qualifications

• Experience or knowledge of Accommodation legislation desirable.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans.
• Carry out initial assessments considering risk, situation, and need.

Skills

Interpersonal Skills

Communication Skills

Organisational Skills

Job description

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Accommodation Support Officer - (Merseyside)

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet these through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We pride ourselves on delivering person-focused services. We value transferable skills, but we understand not everyone can tick every box. So long as you are engaging and comfortable working with a diverse range of people from various backgrounds, we can provide on-site training and support to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) along with these benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• Pension - 5% Employee, 5% Employer
• Healthcare Cash Plan, including 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with retail discounts, cycle to work scheme, and voluntary benefits

Interested? Apply easily by uploading your CV below. For more information, contact our Internal Recruitment Team at 01702 595200.

Communities and Education Division is part of an employee-owned organisation, emphasizing community and internal support. People are at the heart of our services and decisions.

Additional Responsibilities:

1. Manage a caseload of participants, producing personalised accommodation plans.
2. Carry out initial assessments considering risk, situation, and need.
3. Record progress and outcomes accurately using case management systems.
4. Maintain contact with participants, identifying emerging risks and concerns.
5. For full job description, follow this link: Accommodation Support Officer

Minimum Requirements:

• Experience or knowledge of Accommodation (including legislation) - desirable.
• Highly effective interpersonal and communication skills, both verbal and written.
• Ability to establish and maintain effective working relationships.
• Experience or knowledge of the Criminal Justice System.
• Good organisational skills and ability to meet deadlines.

Additional Information

Seetec’s Justice and Social Care division delivers tailored support across various contracts, including accommodation and community reintegration. We believe in providing opportunities for a better future, regardless of past choices or challenges.

We are committed to safeguarding and promoting the welfare of young people and vulnerable adults, requiring all staff to uphold this commitment and undergo a DBS check. Seetec supports the recruitment of ex-offenders and is an equal opportunities employer, encouraging applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, marital status, or pregnancy.