Accommodation Support Officer - (Exeter)

Seetec Group Ltd.; London; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading organisation in the Justice and Social Care sector is seeking an Accommodation Support Officer to assist individuals with housing needs. You will manage a caseload, conduct assessments, and create tailored accommodation plans. This is a rewarding role that allows you to make a significant impact on participants' lives through support and encouragement.

Benefits

25 days annual leave plus Bank Holidays

2 Volunteer Days

Pension scheme - 5% Employee 5% Employer

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free access to retail discounts

Qualifications

• Engaging and supportive with a diverse range of participants.
• Willingness to learn and adapt through on-site training.
• Experience or knowledge of Criminal Justice System is desirable.

Responsibilities

• Manage a caseload of participants, producing personalized accommodation plans.
• Carry out initial assessments of participants' needs.
• Record progress and outcomes in the case management system.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Knowledge of homelessness legislation

Experience in criminal justice sector

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Accommodation Support Officer - (Exeter)

Accommodation Support Officer

Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males within a custodial. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet this through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, plus informing them of their rights within the process.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behaviour.

Our successful candidate will ideally have knowledge of homelessness legislation or experience working within the criminal justice sector. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

This is a rewarding opportunity that will allow you to utilise your skills to influence, support and encourage others to maximise their potential and build a better future.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of£24,650 up to £29,000 per annum (dependent on experience), with these great benefits:


• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Divisionis part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: Managing cases from HMP Exeter Travel around local area when required to attend meetings and participant appointments.
Hours: Full time, 37 hours per week.
Contract: Permanent
Closing Date: 10 July 2025

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns
  
  For full job description, follow the link:Accommodation Support Officer
• Experience or knowledge of Accommodation (incl. legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisation skills and ability to meet deadlines

Additional Information

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.