Accommodation Support Officer

Seetec; Torquay; On-site; GBP 24,000 - 29,000; Full time

Job summary

Une organisation reconnue recherche un Agent de soutien au logement pour aider des adultes en milieu carcéral ou sous licence. Le rôle consiste à évaluer les besoins des participants, à créer des plans d'hébergement sur mesure et à entretenir des relations professionnelles efficaces. Une formation et un soutien sont offerts pour développer vos compétences et connaissances tout en travaillant avec une population diversifiée.

Benefits

25 jours de congés annuels + Jours fériés + Jour d'anniversaire

2 Jours de bénévolat

Pension - 5% Employé, 5% Employeur

Plan de santé incluant assurances

Revue annuelle des salaires

Programme de recommandation

Accès gratuit à un portail de réductions

Qualifications

• Expérience ou connaissance de l'hébergement et de la législation associée souhaitée.
• Capacité à établir des relations de travail efficaces.
• Expérience ou connaissance du système de justice pénale.

Responsibilities

• Gérer une charge de participants, produisant des plans d'hébergement personnalisés.
• Mener des évaluations initiales, en tenant compte des risques et des besoins.
• Maintenir le contact avec les participants, identifiant les risques émergents.

Skills

Interpersonal skills

Communication

Organisational skills

Job description

Join our team as an Accommodation Support Officer and support our participants with their housing needs.

You’ll work with a caseload of adult males either residing within a custody environment or on license within the community. In partnership with probation practitioners, you’ll complete initial assessments to understand their specific needs, and then create tailored accommodation plans to meet these needs through an agreed number of interventions. This will include ensuring that the participants are aware of any decisions that affect them, and informing them of their rights within the process.

We pride ourselves on delivering person-focused services. This means you may possess a desirable transferable skill set. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from various backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

We need your excellent interpersonal skills to create and maintain effective professional relationships with both our participants and external stakeholders. We’re looking for an excellent role model who can encourage positive changes in attitudes and behavior.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary starting from £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Communities and Education Division is part of an employee-owned organization, and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland, and internally with our employee owners. People are at the front, centre, and heart of every service we provide and each decision we make.

Location: Torbay / Torquay

Hours: Full time, 37 hours per week (Mon-Fri)

Contract: Permanent

Closing Date: 15 July 2025

Key Responsibilities

• Manage a caseload of participants, producing personalised accommodation plans
• Carry out initial assessments, considering risk, situation, and need
• Record progress and outcomes timely and accurately using case management system
• Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

• Experience or knowledge of Accommodation (including legislation) - desirable
• Highly effective interpersonal and communication skills both verbally and in writing
• Ability to establish and maintain effective working relationships
• Experience or knowledge of the work of the Criminal Justice System
• Good organisation skills and ability to meet deadlines

Please apply with your covering letter and CV by using the following link: https://jobs.seetec.co.uk//job-invite/31663/