Accommodation Support Officer

Triumph Consultants Ltd; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in Bolton is seeking an Accommodation Support Officer. This full-time temporary role involves supporting vulnerable clients in temporary accommodation, liaising with agencies, and managing admissions and discharges. Ideal candidates possess strong communication and problem-solving skills and an active EDBS. Experience in housing or support settings is highly advantageous. Applications should include a CV and cover letter.

Qualifications

• Active EDBS is required.
• Ability to respond to emergency situations.
• Experience in housing or support settings.

Responsibilities

• Source and arrange suitable emergency and temporary accommodation.
• Provide support services to vulnerable clients.
• Liaise with internal teams and partner agencies.

Skills

Strong communication skills

Problem-solving skills

IT proficiency

Experience working with vulnerable individuals

Knowledge of homelessness issues

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

What's involved with this role:

Once training is completed, the role will follow a shift pattern of 5 days on, 3 days off and 4 late shifts on, 4 days off, including on-call duties.

Contract Type:

The role: We are recruiting for an Accommodation Support Officer to join a busy Adult Services team. This is a full-time temporary role, supporting vulnerable customers in temporary accommodation, such as hotels, B&Bs, and dispersed placements. The post holder will assist with placements, offer support to clients, and liaise with external agencies to ensure the delivery of safe and appropriate housing solutions.

Key Responsibilities:

1. Source and arrange suitable emergency and temporary accommodation
2. Provide support services to vulnerable clients, including safeguarding concerns
3. Liaise with internal teams and partner agencies to coordinate accommodation solutions
4. Handle cash, maintain records, and offer advice on benefits, budgeting, and housing
5. Manage admissions, discharges, and tenancy issues, including anti-social behaviour
6. Support clients in developing life skills and maintaining independence

What the client is looking for:

• Active EDBS
• Knowledge of homelessness and safeguarding issues
• Strong communication and problem-solving skills
• Ability to work under pressure and respond to emergency situations
• IT proficient with the ability to manage records and write reports
• Experience working with vulnerable individuals and partner agencies
• Experience with Microsoft Word, Excel, and Outlook
• Previous work in a housing or support setting

How to Apply:

Submit your CV and cover letter.

If you do not hear from us within three working days, your application has not been shortlisted. Thank you for your interest.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role.

Additional Information:

This is a temporary role, with potential for extension or permanency. Please do not contact us for progress updates. We acknowledge all applications that meet the essential requirements. We do not harvest CVs and will remove ads once roles are filled. Your application authorizes us to submit your CV unless you advise otherwise.