Accommodation Supervisor (Fixed-Term Contract)

Hilton Worldwide, Inc.; Reading; On-site; GBP 80,000 - 100,000; Full time

Job summary

A premier hotel in Reading is seeking an Accommodation Supervisor for a fixed-term contract. You will oversee the housekeeping operations, manage a team, and ensure the highest cleanliness standards are maintained. The ideal candidate has prior supervisory experience, strong organizational skills, and a passion for exceptional guest service. This role offers an hourly rate of £13.23 along with various employee perks such as free meals on duty and discounts on hotel stays.

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Personal development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Discounted dental and health cover

Free Parking

Qualifications

• Previous experience in a Housekeeping supervisory role.
• A successful track record of managing a team.
• Strong organizational and analytical skills.
• A passion for delivering exceptional levels of guest service.
• Proficiency, preferred, with computers and computer programs.

Responsibilities

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms.
• Report and follow up on maintenance defects or other issues.
• Inspect service areas, storerooms, and corridors regularly.
• Schedule and supervise deep cleaning and other projects.
• Manage and train Room Attendants to ensure performance standards.

Skills

Organizational skills

Analytical skills

Guest service

Team management

Proficiency in Microsoft Office

Job description

Job Description - Accommodation Supervisor (Fixed-Term Contract) (HOT0BYT6)

Work Locations

Hilton Reading Hotel Drake Way Reading RG2 0GQ

Overview

Welcome to a world of opportunities at the UK’s #1 Great Place to Work 2025, as voted by our team members. Here it’s all about growth and working in a sustainable way. Hilton Reading is committed to delivering exceptional guest experiences and talent development through innovation and creative thinking.

Hourly Rate of 13.23 an hour.

A World of Rewards

Smart uniform provided and laundered

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Free Parking

Modern and inclusive Team Member’s areas

What will I be doing?

As an Accommodation Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, an Accommodation Supervisor will perform the following tasks to the highest standards:

• Allocate work duties to Team Members
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?

An Accommodation Supervisor serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in a Housekeeping supervisory role
• A successful track record of managing a team
• Strong organizational and analytic skills
• A passion for delivering exceptional levels of guest service
• Proficiency, preferred, with computers and computer programs, including Microsoft Office

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.