Accommodation Options Officer

Carrington West; City Of London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

36 hours per week

Initial 3‑month contract

Job summary

Carrington West is seeking an Accommodation Options Officer in East London on a hybrid basis. The role focuses on preventing homelessness and helping residents with rough sleeping histories secure private rented accommodation, moving on from supported housing.

You will assess needs, coordinate emergency housing when needed, and collaborate with landlords and support services to achieve sustainable move-on and reduce temporary accommodation usage.

Qualifications

• Proven experience working with homeless households, particularly individuals with a history of rough sleeping or at risk of homelessness.

Responsibilities

• Support residents with a history of rough sleeping to secure suitable private rented accommodation and move on from supported housing.
• Deliver proactive homelessness prevention, including landlord negotiations, tenancy sustainment, mediation and securing alternative housing solutions.
• Assess household circumstances, affordability, support needs and accommodation suitability in accordance with Part VII of the Housing Act 1996.
• Arrange and allocate suitable emergency and temporary accommodation, including hostels, B&Bs, nightly lets and other housing schemes.
• Work collaboratively with landlords, accommodation providers and support services to facilitate sustainable move-on, reduce temporary accommodation usage and manage complex cases.

Skills

Homelessness experience

Landlord negotiation

Mediation

Household assessment

Job description

Accommodation Options Officer

East London | Hybrid Working (2/3 Days)

Rate: £31.07 per hour

IR35 Status: Inside IR35

Initial Contract Length: 3 Months

Working Hours: 36 hours per week

Closing Date: 16 November 2026

Role Summary

The role will focus on preventing homelessness, supporting residents with a history of rough sleeping and facilitating move‑on from supported accommodation into the private rented sector (PRS).

You will work with vulnerable households to secure suitable and sustainable accommodation, reduce reliance on temporary accommodation and ensure statutory housing duties are met.

What You Will Do as an Accommodation Options Officer

• Support residents with a history of rough sleeping to secure suitable private rented accommodation and move on from supported housing.
• Deliver proactive homelessness prevention, including landlord negotiations, tenancy sustainment, mediation and securing alternative housing solutions.
• Assess household circumstances, affordability, support needs and accommodation suitability in accordance with Part VII of the Housing Act 1996.
• Arrange and allocate suitable emergency and temporary accommodation, including hostels, B&Bs, nightly lets and other housing schemes.
• Work collaboratively with landlords, accommodation providers and support services to facilitate sustainable move‑on, reduce temporary accommodation usage and manage complex cases.

What You Will Need as an Accommodation Options Officer

• Proven experience working with homeless households, particularly individuals with a history of rough sleeping or at risk of homelessness.
• Strong understanding of the causes of rough sleeping, homelessness prevention and the barriers to accessing settled accommodation.
• Experience assessing accommodation suitability under Part VII of the Housing Act 1996.
• Knowledge of private rented sector housing options, temporary accommodation placements and homelessness legislation.
• Excellent communication, negotiation and problem‑solving skills, with the ability to manage complex cases and support vulnerable residents.

What's on Offer

• Competitive hourly rate of £31.07 (Inside IR35).
• Full‑time opportunity working 36 hours per week in East London.
• Opportunity to make a meaningful impact by preventing rough sleeping and helping vulnerable households access sustainable housing.