Accommodation - Cleaner - HK1

Parkdean Resorts UK Limited; Porthcawl; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Programme

50% discount for employees

30% team member discount on food and drinks

Job summary

Parkdean Resorts UK Limited is looking for a Cleaner in Porthcawl, Wales, to create an excellent first impression for every guest. You will ensure holiday homes meet the highest standards of cleanliness, providing a safe and beautiful environment for guests.

This role involves managing your own workload, using appropriate cleaning materials, and fostering positive relationships with guests. Flexibility in working hours is essential, including weekends and bank holidays. Comprehensive benefits include discounts and support programs.

Qualifications

• Ability to perform physical tasks, including lifting and bending.
• Flexibility to work weekends, evenings, and holidays.
• Efficient communication and execution of cleaning plans.

Responsibilities

• Clean holiday homes to high brand standards.
• Manage workload to complete required cleans in allocated time.
• Use company supplies safely within guidelines.
• Build relationships to resolve guest queries.
• Use feedback for quality enhancement.
• Report issues to the Accommodation Supervisor.

Skills

Attention to detail

Flexibility

Physical stamina

Positive attitude

Job description

Job Description

Join us as our new Cleaner, where you’ll play a vital role in creating an exceptional first impression for every guest. Your work is hands‑on and practical, ensuring our holiday homes are cleaned to the highest standards so guests can enjoy a space that is safe, spotless, and beautifully presented. Your attention to detail will help make every stay feel special.

Responsibilities

• Cleaning holiday homes to our high‑quality brand standards.
• Managing your own workload to deliver the required number of cleans in the allocated time.
• Ensure you are using company‑supplied chemicals and cleaning materials safely, within COSHH guidelines.
• Build positive relationships to resolve guest queries with minimal disruption to their stay.
• Proactively use feedback to enhance the quality and efficiency of your work.
• Report any faults, repairs or other issues to the Accommodation Supervisor promptly.

Qualifications

• Ability to access accommodation to deliver hands‑on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
• Flexibility to work across varied days including weekends, evenings, and bank holidays as required.
• Ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
• Positive and friendly manner.

Benefits

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training.
• Employee Assistance Programme with a 24/7 confidential helpline for counselling and support – wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team‑member discount of 30%, available on everything from food to drinks and leisure activities.
• Deals on meal kits, gyms and other brands to give you great savings.

Parkdean Resorts takes safeguarding seriously; therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [e-mail].