Accommodation Assistant

The iNUA Hotel Collection; Belfast; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel collection seeks a dedicated Room Attendant for voco Belfast. This role is vital for maintaining high housekeeping standards and ensuring guest satisfaction. Ideal candidates will possess attention to detail and excellent communication skills, with opportunities for overtime and competitive benefits.

Benefits

Employee discounts across IHG portfolio

Life Assurance

Enhanced Pension Contribution

Learning and Development opportunities

Enhanced Maternity & Paternity Leave

Qualifications

• Experience in housekeeping or similar role preferred.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Ensure every room is perfect for guests.
• Assist guests with their needs and inquiries.
• Monitor and control supplies to minimize waste.

Skills

Attention to detail

Customer-focused attitude

Strong communication

Job description

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant at voco Belfast part of the INUA Hotel Collection with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Making sure every single room is at its absolute best for our guests
• Helping our guests in any way you can - whether they’ve forgotten their toothbrush or just need to find the lift
• Keeping your supervisor in the loop by advising them of any progress or problems
• Monitoring and controlling supplies to minimise waste
• Doing your best to reunite guests with any lost or misplaced items
• Regularly assisting with deep clean projects
  
  

What we need from you:

• Previous experience in housekeeping or a similar role within the hospitality industry is preferred but not essential.
• Excellent attention to detail and the ability to work efficiently in a fast-paced environment.
• Strong communication skills and a friendly, customer-focused attitude.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and willingness to go above and beyond to meet guest expectations.
  
  

We offer Industry leading benefits:

• The opportunity to work within a renowned hotel collection.
• Discounts worldwide across the IHG portfolio- Employee rates and Friends and Family Rates
• Life Assurance- giving you peace of mind
• 24/7 access to our Employee Assistance Programme
• Enhanced Pension Contribution- we match up to 5%
• Learning and Development opportunities. Grow with us and start your journey in the hospitality industry.
• Access to employee discounts for you, your family and friends.
• Enhanced Maternity & Paternity Leave
  
  

If you are passionate about hospitality and take pride in delivering impeccable service, we invite you to join our team.

Contract:

30 hours per week with opportunity for overtime

We look forward to hearing from you!

You must be eligible to work in the UK to be considered for this role