Accommodation Assessment & Lettings Officer

Brackenberry; London; On-site; Full time

Job summary

Un rôle essentiel en tant qu'Accommodation Assessment & Lettings Officer à Londres, offrant la possibilité de soutenir les ménages vulnérables en organisant des placements de logement d'urgence et en évaluant les besoins en logement. Vous jouerez un rôle clé dans la gestion des références, tout en travaillant avec des partenaires internes et externes pour réduire le nombre de ménages en hébergement temporaire.

Qualifications

• Solide compréhension de l'Acte de réduction de l'itinérance de 2017.
• Expérience de travail dans le secteur du logement ou d'un rôle centré sur le client.
• Capacité à gérer des volumes élevés de dossiers.

Responsibilities

• Organiser des placements rapides dans des logements d'urgence.
• Gérer les références dans le logement soutenu.
• Assurer des décisions conformes aux obligations légales.

Skills

Connaissance de la législation sur le logement

Compétences organisationnelles

Capacité à gérer une charge de travail élevée

Compréhension des besoins des clients vulnérables

Job description

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Accommodation Assessment & Lettings Officer, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

659c0443ca8a

Job Views:

17

Posted:

27.06.2025

Expiry Date:

11.08.2025

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Job Description:

We are working closely alongside a Local Authority in Lewisham to assist with the appointment of an Accommodation Assessment & Lettings Officer, on a12-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £21.78 - £28.74 per hour

Summary:

The Accommodation Assessment and Lettings Officer plays a critical role in supporting vulnerable households by arranging emergency and temporary housing placements, assessing housing needs, and discharging the Councils homelessness duties. The role requires sound knowledge of housing legislation, excellent organisational skills, and the ability to manage a high workload in a fast-paced environment.

You will be responsible for co-ordinating accommodation placements, managing referrals to supported housing, and ensuring timely and legally robust decisions in line with statutory obligations. This includes working closely with internal departments and external housing providers to maximise move-on opportunities and reduce the number of households in temporary accommodation.

Responsibilities:

• Arrange timely placements into emergency and temporary accommodation in line with housing legislation and council protocols.
• Manage referrals into supported housing and coordinate with partner agencies.
• Make offers of accommodation and assess suitability, affordability, and legal compliance to support robust discharge of housing duty decisions.
• Maintain accurate records of property availability and client placements; support efficient turnaround of void properties.
• Identify and address cases of fraud or misrepresentation, referring for legal action where appropriate.

Requirements:

• Excellent understanding of the Homelessness Reduction Act 2017 and other housing-related legislation, case law, and statutory guidance.
• Strong knowledge of Landlord and Tenant Law, Housing Acts, and Protection from Eviction Act 1977.
• Proficiency in assessing affordability and suitability of housing under homelessness duties.
• Working knowledge of the welfare benefits system and its impact on housing affordability.
• Understanding of the needs of vulnerable clients, including those with medical, mental health, and social support needs.

Experience:

• Experience working in housing or customer-focused roles in either the public or private sector.
• Demonstrated ability to manage high volumes of casework and meet performance targets.
• Experience working with vulnerable service users and liaising with a wide range of stakeholders.
• Prior experience coordinating lettings, accessing void properties, and supporting housing assessments.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.