Accommodation - Accommodation Supervisor - HK1

Parkdean Resorts UK Limited; Porthcawl; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

50% discount on holidays

30% team member discount

Employee Assistance Programme

Job summary

Parkdean Resorts UK Limited is looking for an Accommodation Supervisor in Porthcawl. In this hands-on role, you will support the Accommodation Manager in maintaining cleanliness and presentation standards for holiday homes. Key responsibilities include conducting inspections, cleaning lodges, and assisting with team training and development.

The ideal candidate will have experience supervising a team, excellent communication skills, and a flexible approach to work hours. Employee perks include discounts and a supportive work environment.

Qualifications

• Experience supervising a team.
• Ability to perform physical tasks, including lifting and bending.
• Flexibility to work weekends, evenings, and bank holidays.

Responsibilities

• Ensure holiday homes meet cleanliness and maintenance standards.
• Conduct regular inspections of accommodation.
• Provide guidance and support to team members.

Skills

Supervision of a team

Communication

Cleaning standards

Customer service

Job description

Job Description

Posted Saturday 28 February 2026 at 01:00

Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands‑on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well‑organised operation that delivers an exceptional experience for every guest.

What you will be doing...

• Ensuring the consistent delivery of exceptionally clean, safe, and well‑maintained holiday homes for our guests.
• Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non‑compliance issues immediately.
• Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
• Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
• Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
• Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
• Assist with the onboarding and training of new team members, providing ongoing development and support through on‑the‑job coaching.
• Provide your team with feedback and support based on performance data.
• Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
• Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.

About you...

• Experience supervising a team.
• The ability to access accommodation to perform checks and deliver hands‑on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
• The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
• The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
• A leadership style that gets the best out of diverse teams.
• A full UK driving licence.

So, why Parkdean Resorts?

Well, besides the one‑of‑a‑kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at [e-mail].