Accident & Health Claims Manager, London London, United Kingdom

BERKSHIRE HATHAWAY SPEC INS; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a dynamic team at a leading insurance provider dedicated to excellence and collaboration. In this pivotal role, you will manage and coordinate the Accident and Health claims portfolio, ensuring a best-in-class service proposition as we launch a new product line. This is a unique opportunity to work closely with underwriters and stakeholders, shaping a critical service offering in a supportive and innovative environment. If you have a passion for claims management and want to contribute to a values-driven organization, this role is perfect for you.

Benefits

Competitive salary

Career growth opportunities

Dynamic work environment

Non-bureaucratic organization

Qualifications

• 7+ years of experience handling A&H claims in the UK.
• Strong interpersonal, communication, and negotiation skills.

Responsibilities

• Manage a diverse portfolio of Accident & Health claims.
• Collaborate with Underwriting and Actuarial partners on claims trends.

Skills

Claims Management

Interpersonal Skills

Communication Skills

Negotiation Skills

Team Collaboration

Risk Mitigation

Education

7+ years of A&H experience

Job description

Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced claims professional to join our dynamic team in London and establish the claims proposition for our nascent Accident and Health (A&H) product. The individual will be responsible for managing and coordinating the A&H claims portfolio as we launch the product and begin to write policies for a broad range of customers. This is an opportunity to work within a highly collaborative team environment and provides the chance to establish and develop a service proposition, critical to the launch of a new product line, whilst working alongside our underwriters and other stakeholders to create a “best in class” claims offering.

Duties & Responsibilities:

1. Manage and handle a diverse portfolio of Accident & Health claims, including complex and large claims.
2. Collaborate with Underwriting and Actuarial partners on portfolio, risk mitigation, policy language, and claim trends.
3. Prepare reports, accurately set reserves within handling authority, or make claim recommendations concerning reserve changes.
4. Proactively manage and maintain the service standards critical to the successful implementation of an A&H claims proposition.
5. Ensure that vendors provide a market leading, cost-effective service to both insured and the company by continually monitoring their performance, cost, and quality.
6. Collaborate and interact with customers, brokers, service providers and other external stakeholders.
7. Present the A&H claims offering to our customers and brokers.

Qualifications, Skills and Experience:

1. Experience of handling or managing claims flowing from an A&H product line.
2. Experience of the services and additional benefits provided by A&H products.
3. A minimum of seven years of A&H experience in the UK and additional jurisdictions.
4. Excellent interpersonal, communication, and negotiation skills.
5. Ability and willingness to work effectively in a team environment and handle multiple tasks simultaneously.

BHSI Offers:

1. A competitive package and exciting growth opportunities for career-oriented teammates.
2. A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
3. A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.

To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you to [e-mail].

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.