Accessories Manager

Norton Motorcycles; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

Norton Motorcycles is seeking a Motorcycle Accessories Manager to lead the execution of the accessories category strategy. This role involves collaborating across teams to enhance customer experience and maximize performance. Candidates should have a strong background in product management, industry knowledge, and passion for motorcycling.

Benefits

33 days of holiday

Generous pension scheme

Private medical insurance

Life insurance

Wellbeing and development programs

Dynamic and inclusive environment

Employee events

Electric bicycle hire

Free parking

Qualifications

• 8+ years’ experience in product, category, or commercial management.
• Strong knowledge of motorcycle accessories and a passion for the riding community.
• Experience in omni-channel sales, including online retail.

Responsibilities

• Execute the accessories strategy aligned with vehicle launches.
• Develop sales and distribution strategies for accessories.
• Track sales, customer feedback, and market trends.

Skills

Data Analysis

Relationship Building

Commercial Awareness

Numerical Skills

Analytical Skills

Job description

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a passionate team dedicated to delivering exceptional riding experiences.

Now part of the TVS Motor family, we are entering a new era of global success and invite you to be part of it!

At Norton, we value respect, trust, and responsibility. We encourage personal development, teaching, and learning, offering opportunities to grow alongside talented colleagues.

If you are passionate about motorcycles and want to shape the future of this legendary brand, we would love to hear from you!

The Role

The Motorcycle Accessories Manager supports the development and execution of the motorcycle accessories category, working closely with the Alternative Revenue Director to shape strategy and lead go-to-market execution. This role ensures accessories are developed, delivered, and sold effectively to support motorcycle launches and enhance customer experience. It involves collaboration across design, engineering, project teams, sales, and dealer networks to maximize commercial performance and customer satisfaction.

Responsibilities

Product Development & Delivery

• Execute the accessories strategy aligned with vehicle launches and business goals.
• Collaborate with design, engineering, and project teams to ensure timely development and delivery of accessories.
• Monitor industry trends, customer insights, and competitors to inform product development.
• Manage supplier and vendor relationships to coordinate sourcing and availability.

Sales Strategy & Performance

• Develop and implement sales and distribution strategies for accessories.
• Work with sales teams and dealers to increase accessory sales and attachment rates.
• Create promotional plans for seasonal launches.
• Analyze sales data to optimize pricing, demand forecasting, and profitability.

Customer & Dealer Engagement

• Develop training materials for internal teams and dealers.
• Deliver product training to enhance dealer knowledge and sales capabilities.
• Ensure accurate and appealing online representation of accessories.
• Represent customer feedback in product development discussions.

Digital & Retail Readiness

• Oversee online listings and digital content for accessories.
• Coordinate with marketing to ensure consistent messaging and promotions.

Performance Monitoring & Reporting

• Track sales, customer feedback, and market trends to identify opportunities.
• Report on category performance and KPIs to senior management.
• Provide insights for future product planning and strategy.

Candidate Profile

• 8+ years’ experience in product, category, or commercial management, preferably in the motorcycle industry.
• Strong knowledge of motorcycle accessories and a passion for the riding community.
• Experience supporting product launches and cross-functional collaboration.
• Excellent commercial awareness and relationship-building skills.
• Proficiency with data analysis tools (e.g., Excel).
• Strong numerical, analytical, and communication skills.

Preferred Qualifications

• Experience in omni-channel sales, including online retail and dealer networks.
• Familiarity with product development in automotive sectors.
• Existing industry relationships within motorcycle accessories or dealerships.

Rewards

We offer competitive salaries, 33 days of holiday, a generous pension scheme, private medical insurance, life insurance, and various wellbeing and development programs. Join us for a dynamic and inclusive environment with opportunities for personal and professional growth. Enjoy employee events, electric bicycle hire, free parking, and more.

Note: We do not accept agency applications.