Accessibility Design Specialist - Contract

Toyota Connected Europe; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading automotive company in Greater London seeks an Accessibility Design Specialist to coordinate accessibility compliance audits for their digital platforms. This mid-senior level contract role involves managing vendor relationships, overseeing project timelines, and ensuring adherence to accessibility standards. Candidates should have strong communication skills, accessibility knowledge, and a collaborative mindset to contribute to the project's success.

Qualifications

• Experience in managing vendor relationships within digital design projects.
• Understanding of the European Accessibility Act and best practices.
• Background in Information Technology or Design.

Responsibilities

• Oversee vendor engagement for accessibility audits.
• Coordinate communication between internal teams and vendors.
• Track and document accessibility improvements and training.

Skills

Communication

Collaboration

Project Management

Accessibility Knowledge

Job description

Accessibility Design Specialist - Contract

Join to apply for the Accessibility Design Specialist - Contract role at Toyota Connected Europe

Initial Contract until end of the FY

Toyota European Programme Coordination for Accessibility Compliance (EAA)

Background:

We’re partnering with an external accessibility vendor to conduct a thorough audit of the European Car Companion app (available on both iOS and Android) and its associated design system for Toyota and Lexus. This engagement aims to ensure compliance with the European Accessibility Act (EAA) and our wider internal accessibility standards.

To ensure the vendor collaboration is efficient and actionable, we are establishing a dedicated role to coordinate between internal teams and the external vendor.

This role will manage communication, task assignment, governance, and rollout of accessibility improvements.

What will you be doing for our customer?

Phase 1: Vendor engagement and initial audit

• Act as the primary point of contact between the vendor and internal TME teams.
• Coordinate audit scope, timelines, and deliverables for the app.
• Facilitate access to TME app builds, documentation, and relevant resources.
• Support vendor in identifying critical accessibility issues and risks.

Phase 2: EAA statement and risk prioritisation

• Collaborate with vendor to draft the accessibility statement (per EAA requirements).
• Ensure the statement is reviewed and approved by internal TME stakeholders.
• Support vendor and internal TME teams in prioritising issues by severity and effort.

Phase 3: Remediation and retesting

• Work with TME engineering and design teams to plan and assign fixes.
• Track remediation progress and support TME teams with vendor clarifications.
• Coordinate vendor retesting and confirm issue closure.
• Document lessons learned and maintain a clear audit trail.

Phase 4: Training and enablement

• Partner with vendor to organise targeted accessibility training sessions per discipline (e.g., design, development, QA).
• Track attendance, feedback, and integration of learnings into team workflows.
• Work with the lead design system designer to coordinate vendor’s audit of the design system assets.
• Ensure findings are documented and actioned in collaboration with the design system team.
• Support the creation of accessibility guidelines and governance for ongoing design updates.

Phase 6: Governance, testing, and roadmap

• Establish accessibility testing workflows and governance for future releases.
• Define success metrics and reporting structures.
• Support long-term accessibility roadmap and vendor partnership planning.

What will be your role in the project? You will:

• Serve as the main liaison between vendor and internal teams.
• Manage schedules, communication, and documentation.
• Ensure internal alignment and follow-up on action items.
• Support governance and process integration post-audit.

What do we feel is exciting about this project? You'd get:

• The opportunity to work on a critical design system supporting Toyota and Lexus’s digital presence across Europe and the UK.
• A collaborative, innovative environment where your expertise will contribute to the efficiency and consistency of Toyota’s mobile (native) platforms.

Another thing we'd like to mention…

There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences – we value people who bring unique perspectives and add new knowledge to our team!

You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we’re looking for!

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology and Design

Industries

IT Services and IT Consulting