Access Coordinator (Safer Homes team)

Housing Quality Network; Yeovil; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking an Access Coordinator to join their Safer Homes team. This role is pivotal in ensuring 100% access compliance across the operational area. You will liaise with legal and community partnership teams, ensuring that customer service remains a top priority. The ideal candidate will possess excellent communication and collaboration skills, striving to amaze customers with outstanding service. If you are passionate about improving access and making a difference in the community, this opportunity could be the perfect fit for you.

Qualifications

• Top-notch customer service skills are essential.
• Excellent communication skills for stakeholder collaboration.

Responsibilities

• Act as a point of contact for access matters and ensure compliance.
• Collaborate with scheduling and administration teams.

Skills

Customer Service

Communication

Collaboration

Job description

We’re excited to be looking for a new Access Coordinator to join our Safer Homes team where you’ll act as a point of contact for any access matters, proactively striving for 100% access compliance across the operational area, and ensuring essential access is achieved through collaboration with the scheduling and administration team. This role can be based at one of our offices: Eastleigh (SO50 6AD), Yeovil (BA22 8WN), or Bracknell (RG12 1RF).

You’ll liaise with Abri’s in-house legal and community partnership teams whilst complying with policies and procedures.

You’ll ensure our customers are at the heart of everything we do, so it’s very important your customer service skills are top-notch – we want to always go above and beyond and amaze our customers with the services we provide. Remember, we don’t just want to do things the way they’ve always been done, we want to do things even better!

You’ll have excellent communication skills since you’ll be working collaboratively with various stakeholders both internally and externally in order to deliver a seamless service.

Does this sound like the opportunity you’ve been looking for? Then we’d love to hear from you!