Access Control Supervisor

EDF Energy Limited; Bridgwater; Hybrid; GBP 46,000 - 48,000; Full time

Job summary

G4S Security is recruiting an Access Control Supervisor for the Hinkley Point C project in Bridgwater. The role oversees 24/7 access control operations, front-desk duties and visitor management, ensuring smooth entry for site pass holders and visitors.

You will lead a team, handle HR aspects on shift, and work with security IT systems. Strong communication, leadership, and customer-service experience are essential.

Qualifications

• Strong communication skills, both written and verbal.
• Ability to lead and manage an on-site security team.
• Attention to detail in access control procedures.
• Experience with security and visitor management IT systems.
• Customer-facing receptionist experience is a plus.

Responsibilities

• Support and deputise for the Access Control Lead with 24-hour delivery of the Access Control function.
• Provide SME support for all access control requirements.
• Gatekeeper of access for site pass holders and visitors.
• Deploy resources to effectively manage access control across the project estate.
• Manage on-shift Access Control team including sickness, discipline, HR support, and front-of-house duties.
• Operate IT systems supporting access control and escalate faults.
• Deliver training and coaching to officers; provide management information.

Skills

Leadership

Teamwork

Attention to detail

Written and verbal communication

Customer focus

Time management

Adaptable and flexible

Education

Maths English IT

Job description

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Access Control Supervisor
G4S Security
Hinkley Point C

Location: Bridgwater
Hours: Average 42 hours per week, based on 12 hour shift pattern rotating, through days, nights, and weekends as required by the Client
Pay rate: £21.08 rising to £22.01 per hour on completion of successful probation (£46,165.24 rising to £48,201.94 per annum, hourly paid)

The Access Control Supervisor (ACS) supports the Access Control Lead with the 24 hour operational delivery of the Access Control function to the Hinkley Point C project.

The ACS will supervise a team of duty Access Control Officers who are tasked with delivering reception, administration and customer service duties to support the project and enable both site pass holders and visitors to gain access to the main HPC site.

This is primarily an administrative, customer facing, reception role with the operation of security and visitor management IT systems.

Key Responsibilities

• Support and deputise when required for the Access Control Lead with the 24 hour operational delivery of the Access Control function to the Hinkley Point C project
• Provide support to the Security Plaza Leads and be the on duty subject matter expert for all access control requirements
• Key enabler and gate keeper of access to the HPC project for site pass holders and visitors
• Deployment of resources across the project estate to effectively manage access control
• On duty operational management of the on shift Access Control team including:
  • Sickness & absence management
  • Discipline
  • HR Support
  • Front of House Reception duties - leader of customer excellence
  • Management of the Visitor process
  • Manage the IT systems which support the function and elevate faults when required
  • Monitor and deliver service level requirements
  • Provide key management information
  • Deliver training and coach Access Control Officers in their duties
  • Provide management information on the access control function
• Strong Written and Verbal Communications- Teamwork
• Leadership
• Attention to detail
• Ability to manage workload, prioritise and manage time
• Adaptable and Flexible
• Customer Focused

Educational Requirements/Qualifications

• A good standard of education in Maths, English and IT

Preferred Experience

• Previous experience of operating Security Access Control Systems and managing a scheme of access are essential
• Prior experience of working within a busy office environment and under pressure
• Excellent IT skills with a working knowledge of all MS Office packages
• Experience of training
• Previous customer service experience essential

Personal Qualities

• Highest levels of integrity, respectfulness and professionalism required at all times.
• Open, trusting and in the spirit of mutual support, especially when dealing with conflicts of interests.
• An engaging and proactive 'can do' attitude where successes and failures are shared.
• Doing what we say we are going to do and only committing to what can be done.
• Listen and communicate effectively.Ability to plan ahead as far as possible and share intelligence to prevent surprises

Specific Occupational Requirements

• Must be able to pass and maintain National Security Clearance Vetting (SC)

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

Why Join Us?

For more than 60 years, nuclear power stations in the UK have been quietly keeping Britain fuelled with massive amounts of home-grown energy.

Our teams up and down the country are proudly continuing to serve the nation – but they also have an eye on the future.

EDF is leading the UK's nuclear renaissance with the construction of a new nuclear power station at Hinkley Point C and plans for a new power station at Sizewell C in Suffolk.

Nuclear power is the most reliable, low-carbon energy source currently available to the UK. EDF is playing a key role in the development of nuclear sites, while Hinkley Point C will provide low-carbon electricity to meet 7% of the UK demand. The project is already making a positive impact on the local and national economy as well as boosting skills and education.

We’re not just building new nuclear power stations. We’re developing careers, upskilling generations and creating thousands of employment and apprenticeship opportunities across a variety of skills areas.

It takes a special kind of person to work in the nuclear energy industry and although we have thousands of them there’s always a need for more.

Our industry has a mind-boggling range of opportunities and more jobs, and in more places, than you might think. But it’s also an industry which is changing.

We’re a responsible business and proud to be Britain’s biggest generator of zero carbon electricity. With size, age and experience, we believe we can do even more.