Access Assistant

Cheshire West And Chester Council; Ellesmere Port; On-site; GBP 21,000 - 23,000; Full time

Job summary

Cheshire West and Chester Council is seeking an Access Assistant to support a Vision Rehabilitation Specialist in Ellesmere Port, covering West Cheshire. The role combines administrative tasks with hands-on support in services for a visually impaired employee and guide dog owner.

You will use Microsoft Office for document formatting, arrange travel, provide sighted guidance, and accompany the employee on travels in the community.

Qualifications

• Administrative experience and strong Microsoft Office skills.
• Full, clean driving licence and access to a vehicle.
• Ability to provide sighted guidance and support in home and community settings.

Responsibilities

• Support Vision Rehabilitation Specialist in service user homes and the wider community.
• Arrange travel and transport for the employee and guide dog.
• Maintain clear, accessible, well-organised documents and records.
• Build trusting and supportive relationship with the employee.

Skills

Administrative experience

Driving licence

Tools

Microsoft Office

Job description

Here at Cheshire West and Chester Council, we are committed to providing excellent Adult Social Care services to residents. We are one team, putting what matters to people first and are investing in a number of roles, across our service areas to grow our dynamic, solution focused team.

So, wherever you are in your life, there is something to suit you in Adult Social Care, whether that be meaningful work, feeling valued in your role, career progression, pay progression or a great work life balance, this is where you will find it. If you want to be a part of our welcoming, values driven service and are passionate about being part of a team that can make a real difference for local people, please take a look at the roles we have available.

Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

Access Assistant to a Vision Rehabilitation Specialist

Are you looking to apply your administrative, Driving and observational skills in a role that truly makes a difference? We have an exciting opportunity for an Access Assistant based in Cheshire West Council, with a main office base Ellesmere Port and covering the whole of West Cheshire.

In this role, you’ll support a visually impaired employee (Vision Rehabilitation Specialist) and Guide Dog owner, helping them perform their duties by providing one to one support in service users homes and the wider community acting as the employees eyes and communicating the visual environment in an agreed way (full training will be given).

Your Microsoft Office expertise will be put to great use as you assist with a variety of administrative tasks, including document formatting, note-taking and updating of electronic records. Your eye for detail will ensure that all documents are clear, accurate, accessible, and well‑organised.

You’ll also help with travel arrangements, including transportation of the employee and their guide dog from office to home, and part of the role will involve transporting service users to and from training grounds. A full, clean driving licence and access to a vehicle are essential, equipment to allow the guide dog in the car will be provided and travel expenses are covered. You’ll provide sighted guidance, ensuring the employee can navigate unfamiliar environments with confidence. As the employee is a Guide Dog owner, being comfortable with dogs will be part of the role as well.

Your excellent communication skills and person‑centred approach will be key in building a close, trusting relationship with the employee.

The role is hours per week, permanent position.

Join Us

If you are passionate about enabling independence, delivering high-quality Occupational Therapy interventions, and developing excellence in moving and handling practice across health and social care services, we would love to hear from you.