Access & Assessment Administrator

BC Housing; Greater London; On-site; GBP 27,000 - 39,000; Full time

Job summary

A leading organization is seeking an Access & Assessment Administrator to plan and develop Homelessness and Supportive Housing Programs. The successful candidate will manage program implementation and act as a liaison with various stakeholders to enhance housing access for vulnerable individuals, ensuring effective coordination and support systems.

Qualifications

• Considerable experience working with diverse tenant bases and Non-Profit agencies.
• Knowledge of current social issues including homelessness and mental illness.
• Ability to develop presentations and manage contracts.

Responsibilities

• Coordinate outreach services and tenant relocation for assigned projects.
• Implement assigned programs and consult with stakeholders.
• Administer the Coordinated Access and Assessment (CAA) system.

Skills

Negotiation

Mediation

Conflict Resolution

Analytical

Problem Solving

Public Speaking

Education

Bachelor's degree in community development, social sciences or other relevant field

Tools

CAA System

MS Word

Excel

PowerPoint

Outlook

Job description

Reporting to the assigned Coordinated Access and Assessment Manager, the Access & Assessment Administrator participates in the planning and development of various Homelessness and Supportive Housing Programs in the assigned region and coordinates the implementation of assigned programs and projects, including consulting with stakeholders and service providers. He / She / They coordinates outreach services and tenant relocation for assigned projects and administers the Coordinated Access and Assessment (CAA) system within the assigned region to provide a common assessment and a single point of entry for people who are experiencing homelessness. The position develops strong relationships with Operations staff, Non-Profit partners, community agencies, government departments, health authorities and tenant groups to plan, develop, implement, and evaluate assigned projects and initiatives.

CANDIDATE PROFILE

The successful candidate will have the following :

EDUCATION & EXPERIENCE :

• Bachelor's degree in community development, social sciences or other relevant field.
• Considerable experience in working with a diverse tenant base, Non-Profit agencies, and homeless service

organizations with a focus on delivering support systems for vulnerable individuals and addressing community demands.

• Or an equivalent combination of education, training and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES :

• Sound knowledge of current social issues such as homelessness, mental illness, drug addiction, domestic violence, child protection and ageing.
• Considerable knowledge and understanding of the principles and processes of streamlining and integrating access into housing
• Considerable knowledge and understanding of housing models such as Housing First, and Psycho-Social Rehabilitation.
• Sound knowledge and understanding of the role of non-profit societies and other community organizations in providing safe housing for vulnerable people.
• Strong negotiation, mediation and conflict resolution skills.
• Excellent analytical and problem-solving skills.
• Excellent skills with computer applications and software including the CAA System, MS Word, Excel, PowerPoint, and Outlook.
• Ability to learn and understand BC Housing's housing policies and programs and housing management practices.
• Ability to seek out opportunities to partner with non-profit housing providers and other agencies and maximize resources for the benefit of improving coordination for access into housing.
• Ability to develop presentations and workshops with confidence in public speaking.
• Ability to provide support to analyze, negotiate and manage contracts and budgets
• Ability to summarize and explain the value and workings of housing programs.
• Ability to organize and coordinate the administration of programs and projects by managing data collection and reporting processes.
• Ability to travel and to work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position.