Academy Receptionist & Administrator at E-ACT the Oldham Academy North

E-ACT; Oldham; On-site; GBP 23,000 - 24,000; Full time

Benefits offered by this job

Cycle to Work scheme

Employee Assistance Programme (EAP)

31 days annual leave

Pension schemes (LGPS or TPS)

Life cover

Job summary

E-ACT The Oldham Academy North in Oldham is seeking an Academy Administrator & Receptionist to deliver a high-quality front-of-house service for pupils, parents, staff and visitors, and to provide essential administrative support across the academy.

You will manage enquiries, maintain accurate records, support attendance processes, meetings and communications, and demonstrate excellent communication, organisation and discretion with confidential information in line with GDPR.

Qualifications

• GCSEs (or equivalent) in English and Mathematics, with a good standard of literacy and numeracy.
• Proven administrative experience with strong organisational skills and the ability to prioritise a busy workload effectively.
• Excellent communication and interpersonal skills, with the confidence to deal professionally with pupils, parents, staff and visitors.
• Strong IT skills, including proficiency in Microsoft Office applications and the ability to maintain accurate records and databases.

Responsibilities

• Provide professional reception and front-of-house support, acting as the first point of contact for visitors, parents and external stakeholders.
• Deliver efficient administrative support, producing correspondence, maintaining records and supporting academy operations.
• Maintain accurate pupil, parent and staff data, ensuring information is handled confidentially and in line with GDPR requirements.
• Support attendance administration, including recording attendance, monitoring lateness and communicating with parents regarding routine matters.
• Manage communications through telephone, email and face-to-face enquiries, ensuring a professional and responsive service at all times.

Education

GCSE English and Mathematics

Tools

Microsoft Office

Job description

About this Role

Job Title: Academy Receptionist & Administrator

Are you an organised, professional and customer-focused individual looking to make a real difference in a school community? The Oldham Academy North is seeking an enthusiastic Academy Administrator & Receptionist to provide high-quality administrative support and deliver a welcoming front-of-house service for pupils, parents, staff and visitors.

As the first point of contact for the academy, you will play a key role in ensuring the smooth day-to-day operation of our busy school environment. From managing enquiries and maintaining accurate records to supporting attendance processes, meetings and academy communications, no two days will be the same.

We are looking for someone with excellent communication and organisational skills, strong attention to detail and a commitment to providing outstanding customer service. You will be confident using Microsoft Office applications, able to manage competing priorities and maintain confidentiality when handling sensitive information.

Key responsibilities

• Provide professional reception and front-of-house support, acting as the first point of contact for visitors, parents and external stakeholders.
• Deliver efficient administrative support, producing correspondence, maintaining records and supporting academy operations.
• Maintain accurate pupil, parent and staff data, ensuring information is handled confidentially and in line with GDPR requirements.
• Support attendance administration, including recording attendance, monitoring lateness and communicating with parents regarding routine matters.
• Manage communications through telephone, email and face-to-face enquiries, ensuring a professional and responsive service at all times.

Pay range: SCP4-6 - £22,881.69 - £23,612.57 - FTE: £26,016.00 - £26,847.00 - 39 weeks, 37 hours.

Qualifications and Skills

• GCSEs (or equivalent) in English and Mathematics, with a good standard of literacy and numeracy.
• Proven administrative experience with strong organisational skills and the ability to prioritise a busy workload effectively.
• Excellent communication and interpersonal skills, with the confidence to deal professionally with pupils, parents, staff and visitors.
• Strong IT skills, including proficiency in Microsoft Office applications and the ability to maintain accurate records and databases.
• A professional, customer-focused approach, with excellent attention to detail, discretion and the ability to handle confidential information appropriately.

E-ACT The Oldham Academy North | Trust, Endurance, Autonomy, Mastery

E-ACT The Oldham Academy North is a dynamic and inclusive 11-16 secondary academy located in Oldham. Rooted in our core values of Trust, Endurance, Autonomy, and Mastery, we committed to fostering an environment where students thrive academically, personally, and socially.

We hold ourselves to high expectations, challenging our students to excel in all areas of their education. Beyond academic excellence, we inspire and empower them to become ambassadors for their community, instilling a sense of responsibility and pride in their role as contributors to the greater whole.

Join us on this journey of education, growth, and community engagement, where we value Trust, Endurance, Autonomy, and Mastery are at every step.

Want to make a difference to young people?

Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?

What are we about?

Join a trust that is going places!

At E-ACT, we believe every child deserves opportunity. Our 'Opening Minds, Opening Doors' strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard.

We are proud to lead system-wide change both locally and nationally, providing sector-wide support while transforming futures. Most recently, E-ACT was named Large Trust MAT of the Year 2026 at the MAT Excellence Awards. Our achievements are further recognised through winning MAT of the Year 2023 at the MAT Excellence Awards and National School Awards, as well as the TES Trust Leadership Award 2024.

E-ACT is recognised for shaping bold educational outcomes. Most recently, two of our Birmingham academies were selected by the Department for Education as RISE Regional Hubs, in recognition of their outstanding work on inclusion and behaviour. In addition, Greenfields Academy has been designated as a RISE Reception Network Lead School. This is a testament to the impact of our people-first culture and relentless drive for excellence.

With 37 academies and over 25,000 pupils, our dedicated staff make excellence possible. We prioritise wellbeing, tackle workload, and continuously raise the bar. We don't just educate, we inspire ambition and empower every child to thrive.

Want to be a part of something extraordinary? Find out more at www.e-act.org.uk

Benefits

Financial and Lifestyle

We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development

We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.

Culture and Wellbeing

Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.
E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.