Academy IT Manager

THE DAVID ROSS EDUCATION TRUST; Loughborough; On-site; GBP 36,000; Full time

Job summary

The David Ross Education Trust seeks a proactive Academy IT Manager to join its IT & Data Team in Loughborough. This role focuses on providing excellent IT support across multiple academies while contributing to the wider digital strategy. Ideal candidates should have a customer-centric approach and a passion for delivering high-quality IT services. The position offers opportunities for professional development, with a competitive salary and benefits.

Benefits

Access to Local Government Pension Scheme

31 days annual leave plus statutory holidays

CPD courses available

Employee Assistance Programme

Flexible working patterns

Awards and Recognition Scheme

Benefits Platform with discounts

Qualifications

• Confident IT professional thriving in a customer-facing role.
• Motivated to ensure IT services positively impact education.
• Highly organized and committed to the highest standards.

Responsibilities

• Act as first point of contact for IT support at multiple sites.
• Manage and respond to service desk requests professionally.
• Contribute to the Trust's digital strategy and collaborate with teams.

Skills

Customer focus

IT professionalism

Teamwork

Job description

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We're looking for a proactive, customer-focused Academy IT Manager to join our friendly and forward-thinking IT & Data Team at the David Ross Education Trust. Based at our Head Office in Loughborough, you will play a key role in supporting the central Trust team as well as providing expert IT services to Charnwood College and Booth Wood Academy.

You'll act as the first point of contact for IT support across these sites, managing and responding to service desk requests with professionalism and a focus on high-quality customer service. You'll also contribute to our wider Digital strategy and work collaboratively with colleagues across the Trust's wider network.

As part of a Trust-wide IT & Data Team serving 36 academies, you'll benefit from daily collaboration with experienced professionals who support one another not only technically, but also in promoting a positive team culture, mental health, and staff wellbeing. Whether it's sharing best practice, solving complex issues, or simply checking in with a colleague, you'll be part of a connected and supportive team that values people as much as performance.

This is a great opportunity for someone looking to develop a long-term career in IT, with access to excellent professional support, training, and opportunities to lead innovation in educational technology.

Salary & Benefits

• NJC25 (£35,235 per annum)
• Access to Local Government Pension Scheme
• 31 days annual leave plus statutory holidays
• CPD including Senior Leader and Knowledge Development Courses
• Regional networks of Trust colleagues and access to key leaders in Education
• Commitment to employee Health and Wellbeing including dedicated Employee Assistance Programme
• Awards and Recognition Scheme
• Flexible working patterns
• Benefits Platform
  • holiday discounts
  • cinema tickets
  • restaurant booking discounts
  • Cycle to Work Scheme

Who we are looking for

• A confident IT professional who thrives in a customer-facing role and is passionate about delivering excellent support.
• Someone who is ready to challenge thinking, drive improvement, and support the Trust's vision of outstanding outcomes for every student.
• A team player with a warm, positive presence who notices and celebrates student and staff successes.
• Someone who is motivated to ensure IT services make a real impact in both education and operational excellence.

The successful candidate will be highly organised, self-motivated, and committed to maintaining the highest standards in IT service delivery. You will also take pride in supporting a trust-wide culture of professionalism, inclusion, and care.

For further information, please refer to the Job Description and Person Specification.

Informal enquiries can be directed to Ellis Jacklin, IT & Data Director, at [e-mail].

About The David Ross Education Trust

The David Ross Education Trust's mission is to give every child attending one of our schools a world-class education.

We broaden the horizons of young people by inspiring students to become their confident, academic best via an education that creates academically gifted, confident, well-rounded young people in the classroom, in the workplace and in their communities.

Whatever your role you will contribute towards creating a rich and exciting learning environment that also offers our students an unrivalled package of sporting and cultural enrichment.

Our aim is to be the country's top-performing Multi-Academy Trust (MAT). Recognised as a nationwide system leader, the Trust runs 36 schools between London and Yorkshire, ranging from small rural primaries to much larger secondary schools in urban areas. We have an all through school in London based on the Olympic Park as well as a special school in Lincolnshire which caters for pupils aged 2-19 who have a diverse range of special educational needs.

We are incredibly lucky to be able to work alongside outstanding organisations and individuals who are happy to share their expertise and skills in supporting the David Ross Foundation's vision to give children better life chances through access to the best education and support we can give them.

Apply now

To complete our on-line application form, please use the 'apply now' button.

Early applications are advised. We receive high numbers of applications for our roles and therefore have to close the vacancy prior to the closing date in order to review candidates' details against our job criteria before shortlisting or re-opening the vacancy.

The David Ross Education Trust is an equal opportunity employer. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

It is our objective to ensure that job applicants and staff are treated solely on the basis of their merits, abilities and potential. We do not discriminate against any applicants on the basis of any protected characteristics.

The David Ross Education Trust is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo vetting appropriate to the post, including a social media presence check and Enhanced DBS check. The successful applicant will be expected to adhere to all safeguarding, welfare and health and safety policies and procedures of the Trust.

All pre-employment checks are in line with "Keeping Children Safe in Education" statutory guidance.