Academic Success Manager

Liverpool John Moores University; Liverpool; On-site; GBP 50,000 - 70,000; Full time

Job summary

Liverpool John Moores University is seeking a strategic leader for the role of Head of Academic Success. This senior position involves leading a team focused on enhancing student learning through effective academic support services and resource development. A strong background in higher education and a postgraduate qualification are essential. Join a university committed to inclusivity and student success.

Benefits

Generous annual leave entitlement

Pension scheme

Induction and development support

Family-friendly policies

Qualifications

• Demonstrated ability to lead multidisciplinary teams.
• Significant experience in academic support or educational development.
• Strong understanding of library services and digital learning resources.

Responsibilities

• Lead and shape the development of academic support services in the Library.
• Ensure academic support remains relevant, effective, and impactful.
• Collaborate with institutional colleagues to enhance student learning.

Skills

Leadership

Strategic Planning

Communication

Analytical Skills

Education

Postgraduate qualification in Library and Information Science or Education

Job description

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

Liverpool John Moores University (LJMU) is seeking an experienced, innovative, and strategic leader for the role of Head of Academic Success within our Library Services team. This senior position offers an exciting opportunity to lead and shape the development of academic support services based within The Library that enhance student learning and success.

You will lead a dedicated team responsible for delivering high-quality support in information and digital literacy, academic skills development, and the ongoing enhancement of our library resources — both physical and digital. Working in close collaboration with colleagues across the institution, you will help ensure our academic support services remain relevant, effective, and impactful. You will have a solid grasp of educational technologies, hybrid learning environments, and inclusive pedagogical practices that support a diverse student body.

We are looking for an enthusiastic, dynamic professional who brings:

• Demonstrated ability to lead multidisciplinary teams and build effective partnerships.
• Significant experience in delivering academic support or educational development within higher education.
• A strong understanding of library services, including collection development and digital learning resources.
• Excellent communication, analytical, and strategic planning skills.
• A proactive, collaborative leadership approach with a commitment to innovation and continuous improvement.
• A postgraduate qualification in a relevant field (e.g. Library and Information Science, Education).
  
  

LJMU is a university with a proud tradition of widening participation and a strong commitment to student success. This is a rewarding opportunity to contribute to our supportive learning environment and help shape services that make a meaningful difference to the academic journeys of our students.

Join us and play a key role in supporting student achievement at one of the UK’s most student-focused universities.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.

LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.

Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.