Academic & Student Services Support Officer

talent.ai; Manchester; On-site; GBP 24,000 - 29,000; Full time

Job summary

Join a dynamic team at Manchester Metropolitan University International College as an Academic & Student Services Support Officer! In this full-time role, you'll support vital student services, ensuring academic success through effective management of student records, assessments, and welfare support. Ideal candidates will have university qualifications or relevant experience, a knack for detail, and excellent communication skills. Explore opportunities for career growth while making a significant impact in students' lives within a leading global education provider.

Benefits

36 days of annual leave

Employee Assistance Programme

Competitive pension scheme

Career development opportunities

Qualifications

• Minimum two years' experience in a relevant field.
• Proven customer service experience in a fast-paced environment.

Responsibilities

• Support the College Director Principal in delivering student support.
• Manage student records and assessment processes.
• Coordinate finance, registration, and attendance monitoring.

Skills

Communication

Administrative Skills

Attention to Detail

Customer Service

Data Management

Microsoft Excel

Education

University level qualifications

Job description

Are you passionate about transforming the student experience? Do you thrive in a busy environment where every day brings new challenges? Are you ready to be part of a dynamic team that makes a real difference in students' lives? We are currently looking for an Academic & Student Services Support Officer to join our busy team at Manchester Metropolitan University International College!

Hours of Work: Full Time, Monday to Friday, 8:30am to 5:00pm.

In this role, you will become a critical member of the Academic and Student Services team responsible for key aspects of the student academic life cycle. Your main focus will be to support the College Director Principal and Manager of Academic Skills and Services (MASS) in delivering first-rate student support, including student records management, assessment processes, progression tracking, finance coordination, registration assistance, attendance monitoring, accommodation logistics, and welfare support. You will need to utilise your initiative and energy to ensure our students feel welcomed, comfortable, and equipped to succeed in their academic endeavours.

Academic & Student Services Support Officer Requirements

• University level qualifications or at least two years' experience in a relevant field.
• Proven experience in a fast-paced customer-oriented environment.
• Excellent verbal and written communication skills in English.
• Strong administrative skills with a keen eye for detail.
• Familiarity with data systems and excellent knowledge of Microsoft Excel.
  
  

Academic & Student Services Support Officer Benefits

• Salary between £24,350 - £28,150.
• 36 days of annual leave (inclusive of bank holidays).
• Access to an Employee Assistance Programme for support.
• A competitive pension scheme for your future.
• Opportunities for long-term career development within a global education provider.
  
  

Meet the Organisation: Who We Are and What We Do

Navitas is a diversified global education provider offering an extensive range of services, including university programs, language training, workforce education, and student recruitment. We are dedicated to fostering a supportive and thriving environment where students can achieve their academic goals as part of our ambitious growth strategy.

If you think you are suitable for this Academic & Student Services Support Officer role, please apply now and join us on this exciting journey of enhancing student success!

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