Academic Services Manager

TalentSpa Recuitment; United Kingdom; On-site; EUR 42,000; Full time

Job summary

An established industry player is seeking an Academic Services Manager to enhance the student experience in a dynamic environment. This role involves coordinating key academic processes, managing student support services, and ensuring effective use of learning management platforms. The ideal candidate will have a strong background in higher education, excellent communication skills, and the ability to thrive in a fast-paced setting. Join a team dedicated to fostering student engagement and success, and make a real difference in the lives of learners while advancing your career.

Qualifications

• 2+ years of experience in Higher Education or independent education.
• Proficiency in English and German with strong communication skills.

Responsibilities

• Coordinate academic processes and student support services.
• Lead administration of teaching space allocation and timetabling.

Skills

Verbal and written communication skills

Data analysis skills

Multitasking skills

Stakeholder engagement

Attention to detail

Education

Bachelor's degree

Master's degree

Tools

Microsoft Excel

Data management systems

Job description

Are you passionate about enhancing the student experience? Do you thrive in a dynamic environment where every day brings new challenges? Can you envision yourself leading and supporting students to unlock their full potential? We are currently looking for an Academic Services Manager to join our new team in Berlin!

As the Academic Services Manager, you will play a critical role in ensuring a seamless student journey from enrolment through to graduation. You'll coordinate key academic processes and student support services, including student finance, enrolment, and orientation. Leading the administration of teaching space allocation and timetabling, you will ensure that academic reporting and data analysis are efficiently managed. Additionally, you'll support our teaching staff through effective use of learning management platforms, ensuring our educational offerings meet the highest standards and enable an enriching experience for all students.

Hours of Work: Full time, Permanent

Salary: Starting at €42,000

Academic Services Manager Requirements:

Essential:

1. A bachelor's degree from an accredited university.
2. A minimum of two years of experience in a Higher Education or independent education setting.
3. Proficiency in both English and German, with strong verbal and written communication skills.
4. Experience in interpreting, implementing, and communicating policies and regulations.
5. Proven ability to thrive in a fast-paced work environment.
6. Experience engaging with and addressing the needs of diverse stakeholders.
7. Strong multitasking skills, with the ability to manage and prioritize multiple workloads effectively.
8. Experience working with data management systems.
9. High attention to detail, ensuring accuracy and completeness of information.
10. Strong data analysis skills.
11. Proficiency in Microsoft Excel, with the ability to present data in various formats.
12. Ability to prioritize tasks and seek guidance when managing competing responsibilities.

Desirable:

1. Master's degree
2. Experience of working as a manager within an education setting
3. Knowledge of equal opportunity, equity and workplace health and safety principles
4. Detailed knowledge of a student academic life cycle
5. The ability to work as part of a team, demonstrating flexibility, commitment to achieving challenging tasks and a strong team ethos

Meet the Organisation: Who We Are and What We Do

At SRH International College, part of Navitas, we are dedicated to providing exceptional academic services that foster student engagement, retention, and success. Our mission is to create an inclusive environment where all learners can thrive, and we pride ourselves on our commitment to supporting our diverse community through a holistic approach to education.

If you think you are suitable for this Academic Services Manager role, please apply now! Don't miss out on the chance to make a real difference in the lives of our students and enhance your career in the process!

If you do not hear from us 2 weeks after your application, you have not been successful on this occasion.