Academic Mentor

Global University Systems; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading educational institution is seeking a Student Success Tutor dedicated to guiding students through their academic journeys. This role involves coaching, developing personalized support plans, and collaborating with academic teams to enhance retention and student experience. Ideal candidates should have a relevant degree and strong interpersonal skills.

Qualifications

• Bachelor's degree in business management, marketing, economics, etc.
• Proficiency in student management tools and digital platforms.
• Experience with learning, teaching, and assessment strategies.

Responsibilities

• Provide personalized academic support and develop individual support plans.
• Identify and support at-risk students through early intervention.
• Monitor student progress and adjust coaching strategies as needed.

Skills

Effective communication

Active listening

Problem-solving

Empathy

Organisational skills

Education

Bachelor's degree in relevant fields

PGCE or equivalent teaching qualification (in progress)

Master's degree in relevant fields (desirable)

Tools

Student management software

LMS

Job description

LCCA is a contemporary institution offering a range of programmes. Our students embark on a journey designed to meet their academic and personal demands. At the core of our vision is a student-centred learning and teaching methodology that is progressive, modern, and tailored to our learners' needs.

Position:

The Student Success Tutor plays a vital role in providing personalised guidance and support to students throughout their academic journey. This role involves proactive coaching, creating individualised strategies and plans, and collaborating closely with students to set and monitor academic goals, overcome barriers, and utilise resources. The role aims to improve retention and enhance the student experience through collaboration with academic and support teams.

Requirements:

• Provide personalised academic support for students to achieve their goals.
• Develop individualised support and development plans through building strong relationships with students.
• Collaborate with students to set SMART goals and track progress via regular check-ins.
• Support understanding of course material and assignments.
• Identify and support at-risk students through early intervention, using data to inform actions.
• Implement retention strategies, including proactive outreach and tailored action plans.
• Work with departments like well-being and career services to connect students with resources.
• Maintain detailed records of interactions, goals, interventions, and outcomes.
• Monitor and adjust strategies to ensure ongoing growth.
• Analyse student success trends to inform retention programs.
• Provide academic guidance, feedback, and discuss challenges with students.
• Proactively identify and support struggling or disengaged students.
• Track progress and outcomes to inform coaching strategies.
• Advocate for students' needs within the community.
• Occasional national travel may be required for events and professional development.
• Undertake other duties appropriate to the role and grade.
• Promote equality, diversity, and inclusion in all activities.
• Ensure health and safety responsibilities are met.
• Comply with Data Protection Act 2018 and UK GDPR.

Other Information:

Qualifications/Education:

• Essential: Bachelor's degree in relevant fields such as business management, marketing, economics, etc., and a PGCE or equivalent teaching qualification in progress.
• Desirable: Master's degree in relevant fields.

Knowledge & Skills:

• Effective communication, active listening, and constructive feedback skills.
• Problem-solving, adaptability, and organisational skills.
• Empathy and emotional intelligence.
• Proficiency with student management software, LMS, and digital tools.
• Cultural competency and knowledge of awarding body regulations.

Experience:

• Experience in Further/Higher Education or Secondary Education.
• Proven effectiveness in learning, teaching, and assessment strategies.
• Recognition or progress towards teaching qualifications such as QTS or PGCE.
• Commitment to educational excellence and supporting diverse learners.