Academic Administrator (School of Criminology, Criminal Justice and Law)

Arden University; Coventry; Hybrid; GBP 26,000 - 29,000; Full time

Job summary

A forward-thinking university in Coventry seeks a proactive Academic Administrator to support the Faculty Administration Team. This role involves managing administrative tasks for the School of Criminology and requires strong time management and digital literacy skills. The ideal candidate will have experience in educational institutions and be a confident communicator. Benefits include generous holiday, pension plan, and opportunities for personal development.

Benefits

30 days holiday plus bank holidays

Generous pension plan

Private Medical Insurance

Study any Arden course for free

Access to Perkbox benefits

Christmas closure

Qualifications

• Training in the use of digital tools and Office 365 to support administrative tasks.
• Highly skilled communicator comfortable with diverse teams.
• Attention to detail with a systematic approach.
• Support to a senior team with a variety of administrative tasks.

Responsibilities

• Provide effective administrative support to a designated school.
• Manage multiple commitments and balance competing workloads.
• Collaborate with stakeholders to deliver academic priorities.

Skills

Digital literacy

Microsoft Office proficiency

Communication skills

Attention to detail

Time management

Education

Degree level education

Tools

Office 365

Job description

Salary: £26,500 - £29,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Faculty Admin Manager

Department: School of Criminology & Criminal Justice

Click here to read the full job description and view our excellent benefits here

This role is predominantly remote, with occasional travel expected to our Coventry Head Office or any of our Arden campuses in Birmingham, Leeds, Manchester, Nottingham, Tower Hill, Ealing, or Stratford.

Travel to other campuses will occur only when business needs arise, and visits to the Coventry Head Office may be required approximately once a month.

Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

About Arden University

We are an aspirational and multi‑award‑winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first‑choice university for career‑focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

Faculty Administration Team

This role will be part of the Faculty Administration Team in the Faculty of Social Sciences and Technology (FoSST). Whilst the role will be predominantly supporting the activities of the School of Criminology, Criminal Justice and Law (one of three schools in the Faculty), team members are expected to work flexibly and assist across schools where required.

The School of Criminology, Criminal Justice and Law comprises four departments:

• Criminology and Criminal Justice Undergraduate
• Criminology and Criminal Justice Postgraduate
• Investigation, Security and Defence
• Law

About the Role

The Academic Administrator provides effective administrative support to a designated school, working closely with stakeholders across Schools and the Faculty to deliver academic priorities and projects. The role involves managing multiple commitments, balancing conflicting workloads, and responding efficiently to unexpected demands. Strong time management, digital literacy, and proficiency in Microsoft Office are essential. Through comprehensive support, the Academic Administrator helps ensure smooth school operations and contributes to successful academic initiatives and a collaborative institutional environment.

About You

We are looking for a highly organised and proactive Academic Administrator with the following experience:

Essential requirements

• Training in the use of digital tools and Office 365 to support administrative tasks (use of Outlook, Excel, Word, PowerPoint)
• Highly skilled and confident communicator (in written and verbal forms) comfortable with working and liaising with diverse teams and areas of service delivery; able to always handle sensitive issues with confidentiality and professional behaviour.
• Excellent attention to detail and a systematic approach to work; able to work unsupervised.
• Supporting a senior team within an organisation on a range of administrative tasks and functions (for example: planning and arranging meetings, minute taking, data collation and management) and the ability to monitor and follow‑up on progress of actions/outputs and data.

Desirable requirements

• Educated to degree level
• Experience of working in a similar role in a higher education/other educational institution in the UK; experience of working with geographically distributed team
• Experience in adhering to GDPR and related issues around protection of personal data.
• Knowledge of key current issues within the HE sector.

Why Arden

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on‑top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Our Values

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

Closing Date: Monday 15 December 2025

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion

Arden University is proud to be a Disability Confident Employer. This means that you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points‑based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.