Abercrombie & Fitch - Key Lead, Trafford

abercrombie-fitch-co.; Greater Manchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

Abercrombie & Fitch Co. recherche un Key Lead pour conduire l'expérience client en magasin et soutenir les opérations de l'équipe. Le candidat idéal aura une formation secondaire, une expérience en vente, et des compétences en communication. Ce rôle offre des horaires flexibles, des opportunités d'avancement de carrière et divers avantages, y compris des bonus de vente et des remises sur les marchandises.

Benefits

Remises sur les marchandises

Carrières et formations

Horaires flexibles

Bonus trimestriels

Qualifications

• Expérience en vente au détail préférée.
• Aptitudes en communication et interaction interpersonnelle.
• Connaissance des tendances de la mode et esprit d'initiative.

Responsibilities

• Assurer une expérience client de qualité en magasin.
• Superviser et former les représentants de la marque et les associés de stock.
• Gérer les opérations du magasin et atteindre les objectifs de vente.

Skills

Customer Focus

Communication

Adaptability/Flexibility

Multi-Tasking

Outgoing

Education

High School Diploma/equivalent

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Greater Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

5de2643ee969

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

col-wide

Job Description:

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance through customer experience and team achievement of daily sales.

What You’ll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on Saturdays and Sundays as well as certain holidays.

• During peak times, hours will increase to support business needs.

Qualifications

What it Takes

• High School Diploma/ equivalent preferred
• At least 1 year of retail experience preferred
• No supervisory/management experience required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We are committed to providing simple, competitive, and comprehensive benefits that align with our culture and values. We also offer incentives such as quarterly sales bonuses, merchandise discounts, flexible schedules, career advancement opportunities, training, and a global team that celebrates individuality.