Abercrombie & Fitch - Key Lead, Bluewater

TN United Kingdom; Dartford; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Key Lead to enhance customer experience in-store. This role involves supervising and coaching team members to ensure effective store operations and drive performance through excellent customer service. Ideal candidates will possess strong communication skills, a customer-focused mindset, and a passion for fashion trends. Join a dynamic team that values diversity and offers opportunities for career advancement, flexible scheduling, and competitive incentives. If you're ready to make a significant impact in a fast-paced retail environment, this position is perfect for you.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Qualifications

• At least 1 year of retail experience preferred.
• High School Diploma or equivalent preferred.

Responsibilities

• Ensure quality in-store experience as a Floor Supervisor.
• Guide and coach Brand Reps and Stock Associates.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Multi-Tasking

Proactive Thinking

Attention to Detail

Education

High School Diploma/G.E.D. equivalent

Job description

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Client:

Abercrombie and Fitch Stores

Location:

Dartford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8a59d86026b2

Job Views:

7

Posted:

24.04.2025

Expiry Date:

08.06.2025

Job Description:

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

1. Product Knowledge & Brand Awareness
2. Business Understanding
3. Proactive Thinking
4. Attention to Detail
5. Register/Point of Sales use
6. Asset Protection
7. Visual Displays
8. System Skills
9. Work Schedule Requirements

•Schedule will vary weekly but should expect to work at least 12-16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

1. Education- High School Diploma/ G.E.D. equivalent preferred
2. Retail Experience- At least 1 year of retail experience is preferred.
3. Supervisor/ Managerial Experience- No supervisory/ management experience is required.
4. Customer Focus
5. Communication
6. Interpersonal Interaction
7. Fashion Trend Knowledge
8. Outgoing
9. Assertiveness
10. Adaptability/Flexibility & Stress Tolerance
11. Poise & Ambition
12. Multi-Tasking
13. Applied Learning
14. Promoting Diversity & Inclusion
15. Work Ethic
16. Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

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Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer