Abercrombie & Fitch - Key Lead, Battersea Power Station

ZipRecruiter; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in the City of London is seeking a Key Lead to ensure a quality in-store experience. The role includes acting as a Floor Supervisor and guiding Brand Reps. Candidates should have retail experience, be customer-focused, and possess strong communication skills. This position offers a flexible schedule and the chance for career advancement.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Qualifications

• At least 1 year of retail experience.
• No supervisory/management experience required.
• Availability on weekends and during peak times.

Responsibilities

• Ensure all customers receive a quality in-store experience.
• Act as the Floor Supervisor, providing guidance to Brand Reps.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Fashion Trend Knowledge

Adaptability/Flexibility

Multi-Tasking

Education

High School Diploma/ G.E.D. equivalent

Job description

Overview

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Opening and closing routine
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sale use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 16 hours per week.

• Required availability on Saturdays and Sundays as well as certain holidays.

• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

• Education - High School Diploma/ G.E.D. equivalent
• Retail Experience - At least 1 year of retail experience
• Supervisor/Managerial Experience - No supervisory/management experience is required
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Work Ethic
• Omni Channel Services

Additional Information

What You'll Get

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle.
• A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you!
• We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity employer

Videos To Watch

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