Abercrombie & Fitch - Key Holder, Spitalfields

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Full-Time Key Holder to lead a team and enhance customer experiences. In this dynamic role, you will drive business success while ensuring operational excellence. Your leadership will be pivotal in training associates and maintaining a customer-centric focus. Enjoy a variety of benefits, including a quarterly incentive bonus and opportunities for career advancement. If you have a passion for customer service and a strong work ethic, this position offers a great opportunity to grow within a supportive and vibrant team environment.

Benefits

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contract

Paid Volunteer Day per Year

Private Medical Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

Pension Plan with Company Match

Training and Development

Qualifications

• At least one year of customer service experience required.
• Strong work ethic and attention to detail are essential.

Responsibilities

• Lead a team to ensure operational tasks are completed successfully.
• Drive business through leadership and enhance customer experience.

Skills

Customer Service Experience

Work Ethic

Attention to Detail

Analytical Skills

Adaptability / Flexibility

Multi-Tasking

Stress Tolerance

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c1b50f59c7c6

Job Views:

9

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites,,,, and.

Job Description

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do

• Training and Development
• Customer Experience
• Communication
• Store Presentation and Sales Floor Supervision
• Asset Protection
• Policies and Procedures Adherence

Qualifications

What it Takes

• At Least One Year of Customer Service Experience
• Work Ethic
• Attention to Detail
• Analytical Skills
• Adaptability / Flexibility
• Multi-Tasking
• Stress Tolerance

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

• Quarterly Incentive Bonus Program
• Paid Time Off
• Indefinite Contract
• Paid Volunteer Day per Year, allowing you to give back to your community
• Private Medical Insurance Available
• Life and Disability Insurance
• Associate Assistance Program
• Paid Parental and Adoption Leave
• Pension Plan with Company Match
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who'll Celebrate you for Being YOU