Abercrombie & Fitch - Brand Representative Lead, Ashford Designer Outlet

Abercrombie & Fitch Co.; Ashford; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team at a forward-thinking retailer where you can express your style and passion for customer service. As a Brand Representative Lead, you will engage customers, ensuring their needs are met while contributing to a vibrant store environment. This role offers flexibility and opportunities for career advancement, allowing you to grow within a global team that values individuality and inclusivity. If you're outgoing, stylish, and eager to connect with customers, this is the perfect opportunity for you to thrive in a supportive workplace.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Support

Qualifications

• Engaged in providing excellent customer service and anticipating customer needs.
• Demonstrated confident, social behaviors on the sales floor.

Responsibilities

• Ensure a positive customer experience through effective communication.
• Maintain store presentation and adhere to policies and procedures.

Skills

Customer Service

Communication

Adaptability

Attention to Detail

Work Ethic

Job description

Abercrombie & Fitch - Brand Representative Lead, Ashford Designer Outlet

Part-time

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites like abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

The Brand Representative is highly engaged, providing excellent customer service by anticipating and responding to customer needs. They are outgoing, stylish, helpful, approachable, and warm. They initiate conversations and connect with customers genuinely and articulately, ensuring the customer remains the priority. They demonstrate confident, social behaviors on the sales floor that help close sales.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team That Celebrates You for Being You

Follow us on Instagram @LIFEATANF. Job offers may be conditional upon the applicant completing applicable work visa formalities.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.