Abercrombie & Fitch - Brand Representative Lead, Ashford Designer Outlet

abercrombie-fitch-co.; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global retail specialty brand in Ashford is seeking a Brand Representative Lead. The ideal candidate will provide excellent customer service and connect genuinely with customers while maintaining store presentation. Candidates should be adaptable and detail-oriented, with opportunities for career advancement and a flexible schedule. Competitive merchandise discounts are also offered.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Global Team Support

Qualifications

• Outgoing, stylish, and approachable personality.
• Ability to anticipate and respond to customer needs.
• Demonstrated social behaviors to help close sales.

Responsibilities

• Provide excellent customer service by connecting with customers.
• Maintain store presentation and manage sales floor activities.
• Follow policies and procedures to protect assets.

Skills

Adaptability / Flexibility

Applied Learning

Attention to Detail

Multi-Tasking

Work Ethic

Job description

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Abercrombie & Fitch - Brand Representative Lead, Ashford Designer Outlet, Ashford

Location: Ashford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

02935cdf59fd

Job Views:

9

Posted:

13.08.2025

Expiry Date:

27.09.2025

Job Description:

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.

Job Description

The Brand Representative provides excellent customer service by anticipating and responding to customer needs. They are outgoing, stylish, helpful, approachable, and warm. They initiate conversations and connect with customers genuinely and articulately, always prioritizing the customer. They demonstrate confident, social behaviors on the sales floor that help close sales.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

What it Takes

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

Additional Information

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team that Celebrates You for Being YOU