Abercrombie & Fitch - Assistant Manager, Spitalfields

abercrombie-fitch-co.; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global omnichannel retailer is seeking an Assistant Manager in London. This role merges business strategy, operations, and people management to drive sales and enhance customer experience. Responsibilities include overseeing daily store operations, staff training, and ensuring an inclusive environment. Candidates should have a Bachelor's Degree or relevant supervisory experience. Competitive benefits and opportunities for advancement are offered.

Benefits

Quarterly incentives

Paid time off

Merchandise discounts

Medical insurance

Life and disability insurance

Continuous training and career advancement opportunities

Qualifications

• Strong customer-facing supervisory experience is preferred.
• Ability to thrive in a fast-paced environment.
• Demonstrated team leadership in retail settings.

Responsibilities

• Drive Customer Experience
• Drive Sales
• Manage OMNI Channel Fulfillment
• Supervise Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Manage Staffing, Scheduling, and Payroll
• Conduct Training and Development
• Ensure Effective Communication
• Asset Protection

Skills

Fluency in English

Strong problem-solving skills

Inclusion & Diversity Awareness

Team building skills

Self-starter attitude

Results-driven

Multi-tasking ability

Interest and knowledge in fashion

Education

Bachelor's Degree or one year of supervisory experience

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia, and the Middle East, as well as the e-commerce sites.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities, and additional time off to give back to our global communities.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They are responsible for driving sales results by analyzing the business and providing excellent customer service. They oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. They leverage creative expertise through floorset updates, styling recommendations, and product knowledge. Assistant managers are also talent leaders, involved in recruiting, training, engagement, and development. They foster an inclusive environment for their team and customers, with opportunities for growth into future store leadership roles.

What You'll Do

• Drive Customer Experience
• Drive Sales
• Manage OMNI Channel Fulfillment
• Supervise Store Presentation and Sales Floor
• Oversee Store & Stockroom Operations
• Manage Staffing, Scheduling, and Payroll
• Conduct Training and Development
• Ensure Effective Communication
• Asset Protection

Qualifications

• Bachelor's Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Inclusion & Diversity Awareness
• Ability to thrive in a fast-paced environment
• Team building skills
• Self-starter attitude
• Results-driven
• Multi-tasking ability
• Interest and knowledge in fashion

Additional Information

• Eligibility for benefit programs including quarterly incentives, paid time off, indefinite contracts, volunteer days, merchandise discounts, medical insurance, life and disability insurance, assistance programs, parental leave, pension plans, training, and career advancement opportunities.
• Pending successful completion of a 90-day probationary period.