A&E Receptionist | Northern Care Alliance NHS Foundation Trust

Salford Royal NHS Foundation Trust; Bury St Edmunds; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual leave

Flexible working

Health and wellbeing hours

Job summary

Northern Care Alliance NHS Foundation Trust is seeking an A&E Receptionist to join the Emergency Department team at Fairfield General Hospital in Bury. You will greet patients, relatives and visitors, register and discharge using the ED IT systems, and handle a variety of enquiries with confidentiality and efficiency.

The role operates 24/7 with flexible shifts, including unsociable hours and public holidays, and involves additional duties to ensure a high-quality service.

Qualifications

• Registering and discharging patients on the emergency department IT system, GP OOH system, recording admission details on Patient Centre.
• Dealing with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information.
• A comprehensive range of administrative and clerical duties are undertaken.

Responsibilities

• Registering and discharging patients on the emergency department IT system, GP OOH system, recording admission details on Patient Centre.
• Dealing with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information.
• A comprehensive range of administrative and clerical duties are undertaken.

Job description

A&E Receptionist | Northern Care Alliance NHS Foundation Trust

Fairfield General Hospital are seeking to appoint a full and part time Receptionist to work in the Accident and Emergency Department.

You will work as a member of a team based in the Emergency Department and will be responsible for providing friendly, confidential, speedy, courteous and effective reception and registering service for patients, relatives and visitors attending the department.

The reception service operates 24 hours 7 days a week. All staff work flexible shifts, unsociable hours and public holidays and undertake additional duties to ensure an efficient and quality service is delivered.

Reception staff may also be called in to work in the event of a major incident. During working hours, all reception staff are expected to follow the NCA infection prevention guidelines and wear a mask at all times.

• Registering and discharging patients on the emergency department IT system, GP OOH system, booking follow up appointments for various out-patient clinics and recording admission details on Patient Centre.

• Dealing with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information.

• A comprehensive range of administrative and clerical duties are undertaken.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

This advert closes on Monday 26 Oct 2026

Company: Salford Royal NHS Foundation Trust Salary: £25,272 pro rata, per annum Hours: Part-time Location: Bury, BL9 7TD Job type: Permanent Posting date: 12 Oct 2026 Closing date: 11 Nov 2026

Summary

Fairfield General Hospital are seeking to appoint a full and part time Receptionist to work in the Accident and Emergency Department.

You will work as a member of a team based in the Emergency Department and will be responsible for providing friendly, confidential, speedy, courteous and effective reception and registering service for patients, relatives and visitors attending the department.

The reception service operates 24 hours 7 days a week. All staff work flexible shifts, unsociable hours and public holidays and undertake additional duties to ensure an efficient and quality service is delivered.

Reception staff may also be called in to work in the event of a major incident. During working hours, all reception staff are expected to follow the NCA infection prevention guidelines and wear a mask at all times.

• Registering and discharging patients on the emergency department IT system, GP OOH system, booking follow up appointments for various out-patient clinics and recording admission details on Patient Centre.

• Dealing with a range of face to face and telephone enquiries from nursing and medical staff, patients, relatives, GPs and external agencies providing general advice and information.

• A comprehensive range of administrative and clerical duties are undertaken.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

This advert closes on Monday 26 Oct 2026

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