8346 - RaCU: Security Vetting Appeals Manager

Ministry of Justice; Newport; On-site; GBP 40,000 - 55,000; Full time

Job summary

A government department is seeking an experienced professional to lead the appeals function within Personnel Security Vetting. The role involves overseeing the appeals process for individuals refused security clearance, ensuring high standards of record-keeping and compliance with legal standards. The ideal candidate will have strong analytical skills, experience in handling complex casework, and proven line management skills. This role demands discretion and an understanding of data protection principles.

Qualifications

• Strong analytical and sound judgement skills.
• Experience handling complex casework or appeals.
• Line management experience is essential.

Responsibilities

• Lead the appeals function within Personnel Security Vetting.
• Manage the Appeals Co-ordinators and ensure efficient handling of appeals.
• Contribute to policy development and maintain audit trails.

Skills

Analytical skills

Judgement skills

Written communication

Job description

The successful applicant will lead the appeals function within Personnel Security Vetting, providing oversight, assurance, and direction for the management of appeals submitted by individuals refused security clearance for roles within HMPPS. This role carries overall responsibility for the quality, integrity, and fairness of the appeals process.

You will line manage the Appeals Co-ordinators, ensuring appeals are handled efficiently, transparently, and in line with policy and legal standards. You will review and assure casework decisions, maintain high standards of record-keeping and audit, and lead on process improvements to support consistency and accountability. You will also contribute to policy development and ensure the appeals function supports wider organisational priorities and legal obligations.

The successful candidate will have strong analytical and sound judgement skills, with experience handling complex casework or appeals. They will demonstrate excellent written communication, with the ability to produce clear, well-reasoned decisions and formal correspondence. Line management experience is essential, along with a proven ability to quality assure casework, maintain robust audit trails, and manage competing priorities. A strong understanding of fairness, transparency, and data protection principles is also key, as is the ability to engage confidently with stakeholders at all levels.

The role involves handling sensitive information. It requires discretion, integrity, and an understanding of the importance of maintaining the security and credibility of the vetting process.