8346 - RaCU: Security Vetting Appeals Manager

Ministry of Justice; Jarrow; On-site; GBP 40,000 - 55,000; Full time

Job summary

A government department in the UK is seeking a candidate to lead the appeals function within Personnel Security Vetting. The successful candidate will manage Appeals Co-ordinators, ensure efficient handling of cases, and maintain high standards of quality and fairness in the appeals process. Strong analytical skills and line management experience are required, along with competence in handling sensitive information and engaging with stakeholders.

Qualifications

• Experience handling complex casework or appeals.
• Proven ability to quality assure casework.
• Ability to manage competing priorities.

Responsibilities

• Lead the appeals function within Personnel Security Vetting.
• Line manage the Appeals Co-ordinators.
• Review and assure casework decisions.

Skills

Strong analytical skills

Sound judgement skills

Excellent written communication

Line management experience

Understanding of fairness and transparency

Job description

The successful applicant will lead the appeals function within Personnel Security Vetting, providing oversight, assurance, and direction for the management of appeals submitted by individuals refused security clearance for roles within HMPPS. This role carries overall responsibility for the quality, integrity, and fairness of the appeals process.

You will line manage the Appeals Co-ordinators, ensuring appeals are handled efficiently, transparently, and in line with policy and legal standards. You will review and assure casework decisions, maintain high standards of record-keeping and audit, and lead on process improvements to support consistency and accountability. You will also contribute to policy development and ensure the appeals function supports wider organisational priorities and legal obligations.

The successful candidate will have strong analytical and sound judgement skills, with experience handling complex casework or appeals. They will demonstrate excellent written communication, with the ability to produce clear, well-reasoned decisions and formal correspondence. Line management experience is essential, along with a proven ability to quality assure casework, maintain robust audit trails, and manage competing priorities. A strong understanding of fairness, transparency, and data protection principles is also key, as is the ability to engage confidently with stakeholders at all levels.

The role involves handling sensitive information. It requires discretion, integrity, and an understanding of the importance of maintaining the security and credibility of the vetting process.