8275 - Business Administrator (BA) : Safe Decent and Secure

Ministry of Justice; Eccleshall; On-site; GBP 23,000 - 28,000; Full time

Job summary

A government agency in Eccleshall is seeking an Administrative Support Officer. This role involves providing essential support to residential staff by organizing records and communications, updating databases, and ensuring administrative tasks are efficiently managed. The ideal candidate will have strong organizational and communication skills, and must be able to work effectively within a team. Work hours are flexible, encompassing a 37-hour week.

Qualifications

• Ability to manage multiple tasks and deadlines effectively.
• Experience in administrative roles or similar environments.
• Strong understanding of communication processes.

Responsibilities

• Update notice boards and ensure documents are current.
• Coordinate diaries and meetings for residential units.
• Maintain accurate records and manage administrative tasks.

Skills

Attention to detail

Organizational skills

Communication skills

Job description

Overview of the job

This is a an administrative job within an establishment

Summary

The job holder will provide administrative support to residential staff and units maintaining the administration systems within specified timescales for the establishment.

This is a rotational, non-operational job with no line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:
Update Notice to Prisoners, Staff information Notice and Governors/Operational Order folders, making sure that a copy of the most recent documents are displayed on notice boards and remove when time expired
Update the Cell Sharing Risk Assessment (CSRA) database and pass updated risk assessments to the wing manager
Co-ordinates diaries / meetings for residential units and Head of Function
Collate and update Personal Officer List on a weekly basis
Act as a point of reference for the complaints process, log, allocate and distribute for responses on a daily basis and send reminders where necessary, to ensure deadlines are met
Ensure the Black and Minority Ethnic (BME) figures are updated and returned to the Equality Team on a weekly basis

Undertake other administrative tasks including:

Organise, produce and maintain accurate records for area of work
Act as contact point for all communications to the team. Prioritise and distribute communications to the appropriate person or relevant department in establishment
Complete monitoring returns for area of work
Input requisitions on to the finance database and process requisitions for defined area of work
Co-ordinate any awareness sessions for area of work
Prepare paperwork for checking by manager, conducting initial checks as required
Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
Collate information relating to relevant Service Delivery Indicators (SDIs)
Act as secretary to meetings as required including organising agenda, taking and distributing minutes and action points
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Behaviours

Changing and Improving
Communicating and Influencing
Working Together
Managing a Quality Service
Delivering at Pace

Essential Experience

Job holders must complete specific training in their specialism once they take up post.

Hours of Work (Unsocial Hours) Allowances

37 hour working week.