7.5t Delivery Driver

Dunelm; Dartford; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

great benefits

Job summary

Dunelm is recruiting for a 7.5T Home Delivery Driver at our Dartford depot. You will deliver high-quality furniture with a focus on customer satisfaction, following designated day routes, and working with delivery partners to install larger items.

We value friendly, reliable, and customer-focused individuals who can adapt in a fast-paced warehouse environment and contribute to a positive customer experience across our Home Delivery Network.

Qualifications

• Effective communication for safety and service.
• Organised and accurate in task execution.
• Independent with resourcefulness to get tasks done.
• Self-motivated and accountable to targets.
• Team player with willingness to help colleagues.

Responsibilities

• Deliver high-quality products with a customer-focused service, ensuring customers are happy.
• All routes are planned as day routes within a designated delivery area.
• Drive a 7.5T vehicle on delivery routes.
• Work with a delivery partner to handle and install larger items safely.
• Engage with customers to ensure satisfaction with delivery.
• Maintain smooth, safe operations with a positive attitude.

Skills

Communication

Organization

Self-motivation

Team player

Problem solving

Job description

Shift Patterns

Shifts are based on a two weekly rotating pattern.

Overview

39,336.96 salary

• great benefits

Shift Patterns

Shifts are based on a two weekly rotating pattern, Monday - Friday and Tuesday - Saturday with hours starting between 6am – 8am.

Are you a qualified 7.5T Driver with a passion for delivering brilliant service? If so, we’d love to hear from you.

Dunelm — the UK’s leading homewares retailer — is looking for friendly, reliable and customer‑focused 7.5T Home Delivery Drivers to join our team at our Dartford depot.

At Dunelm, we don’t just deliver homewares… we deliver joy.

As a 7.5T Home Delivery Driver, you’ll be the friendly face our customers look forward to seeing — making sure every delivery arrives safely, on time and with a smile.

You’ll play a key role in our two‑person Home Delivery Network, providing a “Room of Choice” delivery service and removing packaging where requested to help make the customer experience as effortless as possible.

Our Home Delivery Network Exists For One Reason to delight our customers by delivering high‑quality furniture into their homes safely, efficiently and with care.

You’ll work closely with teams across our depots, Dunelm Distribution Centres, suppliers and logistics partners to ensure every customer receives the great service they expect from us.

What you'll be doing

• Responsible for delivering our high-quality products, with productive service to our customers, who are at the heart of our business. So, ensuring they are one hundred percent happy is pivotal to the role.
• All routes are planned day routes within a designated delivery area with no overnights.
• Hopping into one of our 7.5T vehicles and heading out on your delivery route.
• Working with a delivery partner to safely handle and install larger items.
• Chatting with customers and making sure they’re happy with their delivery.
• Keeping things running smoothly, safely, and with a smile.

What we’ll look for in you

• Have effective communication skills so you can not only share information with colleagues around you but also maintain safety in the warehouse.
• Be organised and work at a consistent pace with accuracy when completing tasks within the warehouse, taking timely action to raise, and overcome issues.
• Working independently as required and be resourceful when working understanding who and what you need to get things done.
• Be self-motivated whilst holding yourself accountable to targets understanding ‘your purpose’ in creating the customer experience.
• You should be able to work as part of a team, helping your colleagues and building trust with them. Also take opportunities to offer support and help colleagues when necessary.
• There are various parts of the warehouse to learn, and it can be a fast-paced environment so, a willingness to learn is a skill that can help a lot when starting and throughout your time with Dunelm.
• Priorities can change quickly in a warehouse environment, the ability to be flexible and adaptable to changes to work as a team is helpful.
• Cultural awareness and sensitivity as will be working with a diverse team of colleagues. You should be able to understand one another’s differences.
• Having good problem-solving skills is a good asset to have when issues crop up.
• Be able to work at pace and under pressure.
• Previous experience of working in a warehouse environment.